Trase Miller Names Perry Terronez New Director of Customer Care
Perry Terronez has been named Director of Customer Care by Trase Miller after a decade of being away and working for other top companies. "We are in a high growth mode and didn't have to look too far and wide for the right person to help us manage the growth" said Frank Silzer, Trase Miller's GM. "Perry comes back at the right time with the right stuff and we are delighted to welcome him home" added Silzer.
Most recently Perry was the Process Improvement Project Manager at SITEL. Perry has also held progressively upward management positions at Conoco Phillips, Omni Air Transport, AT&T and Northwest Airlines. All Tulsa area based opportunites.
Perry is Six Sigma certified and holds a BS in Finance from Oklahoma State University and an MBA from Oklahoma Wesleyan University.
In his new role Perry will be working directly with one of Trase Miller's travel vertical clients as well as direct supervisory responsibilites in the contact center.
"It's great to be back. while I was away the company transformed itself from a one-client shop into a world class contact center now handling some of the biggest brands in travel." Said Perry who went on to say; "In addition, since I left there have been major investments made in technology that will make my job easier and more fun. I'm really eager to participate with a great Leadership team and look forward to a great long run here at Trase Miller."