Potential Failure of faulty mounting hardware identified as possible threat
A recall has been issued on Ergotron Interactive Wall Mounts due to a defect in the weld between their "VESA" mounting plates and their mounting rings. The weld has potential to fail, allowing the television mounted on it to fall. This presents a serious risk of potential injury to any person in proximity at the time of failure.
The wall mounts in question are designed to be adjustable, allowing the user to shift the angle of the display or television mounted to it. The units are comprised of three parts: a mounting plate for securing the unit to the wall, an extendible arm that lets the user adjust the television's position in various directions and a plate that secures the arm to the TV.
The following models and date codes are affected by the recall:
PLAY40 (Polished, Black)
Date Code: ER111107 - ER120905
Date Code: ER120628 - ER120907
PLAY70 (Polished, Black)
Date Code: ER120711 - ER120803
Date Code: 1195047 - 1207488
Date Code: 1201790 - 1208148
Date Code: ER120831
Date Code: ER120817- ER121214
Date Code: ER120817- ER121214
To find the model numbers and date codes, consumers should look on the underside of the unit's arms if they purchased either the PLAY or ITV models. The label with the date code is printed on the front of the mounting bracket for models OM80FM, OBFM120 and OBFM60.
As of right now, the company has received only three reports of plate separation. They report property damage but no injuries thus far.
Consumers are advised to remove the TV or monitor from the affected mount immediately and contact the manufacturer to receive a free repair kit.
Affected units were sold via major and independent retailers between February 2012 and January 2013. The unit prices ranged from $50 to $400. They were distributed by Ergotron, Inc. in the United States, Canada and Mexico and were manufactured in China.
There were approximately 195,000 affected units sold in the United States, 60,000 in Canada and 21,000 in Mexico.
"If you got a new TV and mounting unit for Christmas, please check the manufacturer," said Drazen Alcocer, Founder and CEO of iFederated, parent company of iRecalls.com. "There were a lot of these sold in the past year and many came from popular big-box retailers."
Artin Afsharjavan, Chairman of iFederated, added that it is always better to be safe than sorry. "Don't assume that because it works fine now there is nothing wrong. If you have one f these units, take it down right away," he said. "I would also encourage out iRecalls community to keep spreading the word about recalls like this one. This is what we're here for so let's all look out for each-other."
iRecalls is an online community that uses the power of social media to raise awareness and spread information about product recalls of all description including dangerous drugs, faulty consumer products and food safety. For more information or to create a free account, interested consumers are invited to visit http://www.irecalls.com.