Live2Support Integration with OsCommerce and MS Dynamics CRM

Live2Support along with the strong integration with Microsoft Dynamics CRM and osCommerce gives a deeper insight into the customer needs by combining real time visitor and customer management features.

Long Island (I-Newswire) January 3, 2014 - Live2Support takes pleasure to introduce Microsoft Dynamics CRM integration to influence business scale. It adds more power to your business by reaching out to the website visitors proactively to drive more sales. This feature rich software allows the store owner to maintain their online stores, setup, product reviews and transaction security with no cost or time limitations. This integration carries a whole new level of website visibility and interaction by blending CRM data with chat records. Thus Live2Support integrates effortlessly out-of-the-box with Microsoft Dynamics CRM and osCommerce to generate revenue by engaging visitor in real time and save time with sales and customer service oriented processes.

With this influential integration Live2Support will be loaded with the following benefits and powerful features:

• Ability to store chat transcript
• Callback requests can be sent to the Microsoft Dynamics CRM
• Receive live chats and calls directly from your website on your mobile GTalk)
• Enhances personalized conversation by having full access to cases and contacts
• Enables tracking details of web site visitor in real time
• It helps in marketing campaigning strategy
• It makes you to stay ahead of your competitors in customer support and services
• It provides prompt and personalized support to your customers.
• Adds additional levels of productivity to sales, marketing and customer service departments
• Create sales and support cases, contacts and leads and save them to Microsoft Dynamic CRM
• Avail all kinds of offers and discount coupons through live chat
• Update your visitor with new product launch, offers on key items and shipping details
• Instant view of the pages being browsed by the visitor
• No additional software or hardware installation is needed

Live2Support takes pleasure in the long standing associations of eleven years with their customers. The Linux based servers being used with PHP, MYSQL, Shell and C++ languages and databases at the back end. The front end has been developed by using DHTML, JavaScript, AJAX and C++ to provide an uninterrupted operation and instant response. The Windows Client downloadable version of Live2Support is a proven model of application engineering.

Live2Support is an escalating support system on your window. It is an advanced communication solution which was initiated in 2003. This advance chat engine is loaded with facilities and updates to conduct a live conversation through multiple interfaces like iPhone, Android or any other smart phone with GTalk. It lets you monitor website activities, surfing habits and Geo location of the visitors.

About Live2Support Inc

Live2support Inc is a technology driven Live Chat Software Company established in 2003 serving organ   More..izations across industries globally with main competency in online conversion management. Live2Support! Live Chat Software application, is a simple plug and play hosted service and does not require any software installation or IT expertise. You just need to place HTML code into your webpage to enable Live Support on your website.Less..

Contact Information

Live2Support Inc
Sam Jackson
47-47, 36th street
Suite No. - 20442
Phone : 180-0-3518701

Published in:

Computer > Software

Published On:

January 3, 2014

Print Release:

Print Release

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