velos-IT’s Alan Kerr Discusses What Businesses Should Consider When Outsourcing IT and How They Can Ensure Enduring Results

(I-Newswire) September 7, 2010 - (SAN DIEGO, CA) – Business Review Australia, the leading digital business publication for C-level executives, speaks with velos-IT’s Alan Kerr about the benefits of outsourcing IT.

Kerr, commercial director at velos-IT, a UK and Australian-based Oracle-managed services company, explains that businesses should be wary of opting for the cheapest option. “IT outsourcing needs to be viewed as a long-term relationship, one that can bring best practice and expertise in its field to the customer,” he explains.

Kerr also states that an IT outsourcer should add value to the customer’s business and bring innovative ideas to improve service. “Interestingly, for most outsourcers, delivering innovation to customers is counter intuitive as it is often in their best interest to remain inefficient, and for the customer to become increasingly dependent on their services,” Kerr says. Read the full article here.

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