The Nickelodeon Hotel Chooses ProfitWatch CAS

The Nickelodeon Suites Hotel Chose ProfitWatch CAS by Metropolis to work with their Mitel 3300 phone system to provide guests with accurate call bill back.

Fort Lauderdale (I-Newswire) March 28, 2013 - Metropolis Technologies, Inc., a premier telemanagement and call accounting solution provider, announced today that The Nickelodeon Suites chose ProfitWatch Call Accounting to work with their new Mitel 3300 phone system to provide guests with accurate guest call bill-back.

The Nickelodeon Suites (The Nick) is a unique, high energy family destination that holds its own in the theme-park saturated Orlando, Florida. The kid friendly hotel is the only resort of its kind in the world, and touts the consumption of several hundred thousand gallons of green slime each year. When their 11 year old legacy Hitachi phone system needed to be replaced, The Nick turned to Design Communications, Inc (DCI), one of the largest Mitel, NEC, and Hitachi distributors in the country.
"Our old phone system was an end of life system, and no one supported it," described Rodney Boudreaux, IT Director of the Nickelodeon Resort. "It was becoming a liability."

DCI suggested a durable Mitel 3300 phone system that would be able to withstand the rigors of a child-friendly environment, as well as Mitel's ACD software to improve their call distribution to agents in their reservation department. They also suggested ProfitWatch Call Accounting, a call billing software for hotels that integrates seamlessly with most PMS systems and has easily customizable charge back rate tables and simple setup to accurately categorize all extensions. Additionally, using the ProfitWatch hot spot map indicator and DNIS call reports, hoteliers can track marketing campaigns to target geographic regions and potentially increase bookings.

"I knew of ProfitWatch and that it had been installed in many other hotels," explained Boudreaux, who had prior experience with the call accounting solution when he worked for Starwood properties. "Choosing it was no question."

"ProfitWatch is feature rich for our hospitality clients," explained Marisol Cruz, Sr. Hospitality Sales Executive with DCI. "Metropolis has amazing support. They are easy to work with, easy to install, and have great software."

Boudreaux was impressed with DCI's project management and communication skills throughout the project, and declared they were "...independently able to handle everything. Their timelines were very accurate and the whole installation was right on. DCI was very professional and I would absolutely recommend them."

About DCI:

Since 1989, DCI has provided telecommunication system analysis, design, planning, implementation, training, and maintenance services with a staff of professionals with over 25 years of industry experience. DCI provides clients with solutions to meet all their voice and data Communication needs by forming lasting partnerships with industry innovators and building a strong in-house workforce. DCI has the resource for every application and is a certified Platinum dealer of NEC and Mitel. For more information about DCI, visit

About Metropolis Technologies, Inc.

Metropolis Technologies, Inc. is a leading telemanagement solution provider for telecom management and call accounting. The company's distinctive product offerings, OfficeWatch Telemanagement and ProfitWatch Call Accounting, provide visibility through call tracking, robust reporting modules, expense management, and trunk analysis. Headquartered in Fort Lauderdale, Florida, Metropolis has provided solutions to businesses throughout North America as well as on a global scale since 1993. For more information, please visit

About Metropolis Technologies, Inc.

For more information, please visit

Contact Information

Metropolis Technologies, Inc.
Sharon Harry
6278 N. Federal Hwy.
Phone : 954-414-2900

Published in:


Published On:

March 28, 2013

Print Release:

Print Release

If you have questions regarding information in this press release contact the company listed above. is a press release service and not the author of this press release.The information that is on or available through this site is for informational purposes only and speaks only as of the particular date or dates of that information. As some companies and PR Agencies submit their press releases once per week,month or quarter, make sure to check the official company website for accurate release dates as our site displays the press release distribution date only.We do not guarantee the accuracy or completeness of information on or available through this site, and we are not responsible for or omissions in that information or for actions taken in reliance on that information.

Related Releases

World Beater: Bundles of Desert Adventures Coming Soon on the App Store
World Beater is a running game packed with fun and excitement. The game will be released on the App Store in the coming weeks. Initially, it will be available for iPad and iPhone users.

Software Developers India Leads The Way In App Development And Custom Web Design
Entrepreneurs and startups have access to app development and custom web design all in one place: Software Developers India.

LG G2 New Android Phone in 2014
So the same thing always happens when a new device launches, the media get a review unit ahead of the official launch and we get to use them while we write a review then the press embargo lifts every outlet posts their reviews and videos.

A P B Security Systems Moves to New Location at the TELEPORT Joined by Statewide Central Station and Statewide Fire Corp.
A P B Security Systems Moves to New Location at the TELEPORT Joined by Statewide Central Station and Statewide Fire Corp. Tripling of space was needed to accommodate the growth of all companies. Almost since its initial formation in 1977, APB Secur

Post-NAB 2014 Editors' Lounge To Feature The Latest From Avid
Product designers and managers are coming from the Massachusetts office to give demonstrations throughout the evening and will be available to answer questions and discuss Avid's strategy and vision for the future