Teleperformance Philippines Opens New Site in Cebu City


Company announces the expansion of its business operations in Southern Philippines

Manila, Philippines (I-Newswire) June 17, 2011 - Teleperformance, the world's leading provider of outsourced customer experience management services, announces the expansion of its business operations in Cebu City to serve the remarkable industry opportunities in the Philippines' Visayas region.

Teleperformance Cebu marks the company's ninth site in the Philippines. Strategically located within the prime property of Cebu Business Park in Ayala Center - a mere 15 kilometers away from the Mactan International Airport and within the city's commercial and residential districts - Teleperformance Cebu will be equipped with 1000 workstations. With this site launch, the number of Teleperformance employees in the Philippines is estimated to reach approximately 16,000 people.

"The establishment of Teleperformance Cebu signifies our continuous belief and commitment to the success of the BPO industry in the Philippines," commented David Rizzo, President of the Asia Pacific Region for Teleperformance. "It also affirms the importance of this region as a key driver in our customer experience management service. The well-planned location, the language capabilities of the Cebuanos, and their proven track record of success in the Contact Center industry, have strongly convinced us to operate here. Our presence in Cebu will allow us to continuously serve our expanding global customer base, while propelling value to the robust Visayan economy."

Brian Johnson, Teleperformance Philippines Managing Director, added, "We are excited about the opening of our new branch and look forward to helping the Cebuanos take advantage of the excellent career opportunities in store for them. With Cebu enjoying the highest economic growth rate in the Philippines today, we at Teleperformance are honored to be in the position to contribute to this progress."

Teleperformance Cebu will deliver a full suite of services, including customer support and advanced technical help desk to a variety of clients via inbound voice calls.






About Teleperformance

TELEPERFORMANCE (NYSE Euronext Paris: FR 0000051807), the world's leading provider of outsourced CRM   More.. and contact center services, has been serving companies around the world rolling out customer acquisition, customer care, technical support and debt collection programs on their behalf. In 2010, the Teleperformance Group reported €2.058 billion in revenue (US$2.738 billion based on an exchange rate of €1 = US$1.33).

The Group operates about 83,000 computerized workstations, with more than 120,000 full-time equivalent employees across 270 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries.

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company operates more than 10,500 workstations from 9 contact centers located in and around Manila, Bacolod City and Cebu City.

In March 2011 Teleperformance Philippines was awarded "BPO Employer of the Year" by the Business Processing Association of the Philippines and the Canadian Chamber of Commerce. This award highlights the company's commitment to their employees by providing the best employment experience in the Philippine BPO sector.

Interested in joining the Teleperformance Cebu team? E-mail Recruitment.Philippines@teleperformance.comLess..

Contact Information

Teleperformance
Mark Pfeiffer
mpfeiffer@teleperformance.com

Published in:

Telecom

Published On:

June 17, 2011

Print Release:

Print Release

If you have questions regarding information in this press release contact the company listed above. I-Newswire.com is a press release service and not the author of this press release.The information that is on or available through this site is for informational purposes only and speaks only as of the particular date or dates of that information. As some companies and PR Agencies submit their press releases once per week,month or quarter, make sure to check the official company website for accurate release dates as our site displays the I-Newswire.com press release distribution date only.We do not guarantee the accuracy or completeness of information on or available through this site, and we are not responsible for or omissions in that information or for actions taken in reliance on that information.


Related Releases

The Convenient Phone Remote
The Convenient Phone Remote is a celllular phone and remote control-all in one unit

Samsung Galaxy S5 Vs HTC One (M8)
Of all comparisons between Android smartphones that we do each year, this one is among the most interesting ones, as it pits the best of two of the most prominent rivals on the market against each other.

New Phones Coming Out
More often than not we get uninterested in the same cellular telephone handset that individuals have owned for years. Technology is ever-changing and newer cellphones are quit on the market with

Amazon Decided to Release Smartphone
Amazon.com Inc. is preparing to release a smartphone in the second half of this year, according to people briefed on the company's plans, part of a broad push into hardware that would pit it against Apple Inc. and Samsung Electronics Co.

Voxvalley Technologies 2013-2014 Fiscal Year Summary
The 2013-2014 fiscal year for Voxvalley ends on a positive note