Simplify360, Social Business Intelligence Firm announces the launch of its Interactive Dashboard. This dashboard allows real-time interactions with customers on various social media channels through a single platform.

New Advanced Search will enable marketers to drill down social media data based on author, website, note, ticket ID and multiple tags created by the users. This will allow marketers to find what they are searching for more quickly and accurately.

Integrated business framework to deliver 25 end-to-end social use cases

Fellow Consulting AG announces a partnership with CRM software provider SugarCRM.

CrowdEngineering, well-known provider of Enterprise Crowdsourcing and Social CRM solutions, a winner of international recognitions such as Gartner's "Cool Vendor in Social Software and Collaboration" has launched today at the AppnationIII conferenc

A new version of KANA's market leading Email Management System available in India through Virtuos Solutions- Kana Partner in India

CMIQ brings the success of Social Media for Customer Management Summit and 2nd Social Media for Customer Management Summit to life in our 1st LIVE Social CRM Event.

The latest features to be announced include an events planning module, a commission tracking solution, and a time tracking tool.

K'nex-us Social Content Hub helps companies create a single, consumer facing destination for video, podcast, image and document assets to engage users, with integrated social interactions to make content more powerful, credible and trusted

Keep the conversation going with contacts using online forms and the social CRM

Companies Are Engaging Complaints In Social Media More Aggressively Than They Deal With Complaints That Come Directly From Customers

Social CRM Workshops are now being hosted by DMC Software Solutions, leading Sage (UK) Business Partner and Overall Sage Circle of Excellence Winner 2009, with the intention of making social media more accessible for businesses.

Twitter integration marks the first of the new Social CRM Marketing capabilities being added to Simple Sales Tracking. People are talking about your industry, your competitors and probably about you. Join the conversation.

A social software pioneer, combining a platform to create effective collaboration, sharing and networking with customers, colleagues and partners, with a passion for helping companies through planning, deployment and harvesting success

Small business owners are turning in droves to Linkcrafter to bypass Internet gatekeepers and reach directly customers. From chasing customers to Customers coming to you Linkcrafter is a system built like Yahoo Answers but for business purpose: