Confessions of a Deaf, Blind Debt Collector; kindness is the only way I know how or want to.

Consumers are protected from In Person Debt Collection because it causes them substantial harm.

One of the most difficult jobs of a Debt Collector is dealing with a person who does not feel they should pay the entire debt.

The importance of collecting the right information to ensure you collect your payments.

Short sales are a ticking credit time bomb guaranteed to become a debt collection nightmare.

Settlement is never desired, but sometimes, it's the only viable choice and one that makes sense in the long run.

Do criminal background checks violate Title VII of the Civil Rights Act?

Can you rely on Social Media when screening an employee?