KnoahSoft will demonstrate its workforce optimization (WFO) solutions at Call Center Week June 10 - 14 in Las Vegas. KnoahSoft offers WFO solutions that give contact centers enterprise-level interaction recording; quality, performance and workforce m

KnoahSoft, an Avaya Select Product Program Partner, will demonstrate its workforce optimization (WFO) solutions at the IAUG Converge 2013 Conference June 4 - 6 in Orlando, FL.

Knoahsoft, a workforce optimization (WFO) solutions provider, announced today that it has partnered with Cameo Solutions Inc. to resell its comprehensive workforce optimization suite, Harmony.

KnoahSoft, a workforce optimization (WFO) solutions provider, today announced the general availability of Harmony 3.5, the newest version of its secure, cloud-ready, web-based WFO platform.

KnoahSoft will demo its workforce optimization (WFO) solution, Harmony, at the Quality Assurance & Training Conference on September 26-28 at the Nashville Marriott at Vanderbilt University.

KnoahSoft announced it has been named a Hot Vendor for 2012 by Ventana Research in their Value Index for Agent Performa

KnoahSoft, a leading provider of VoIP applications for contact centers, BPOs, banking, retail and healthcare companies throughout the world, and a Solution Developer within the Unified Communications technology category of the Cisco Developer Network

Knoahsoft, a workforce optimization (WFO) solutions provider, announced today that a leading electronics company has selected Harmony for its regional customer service centers in Asia Pacific.

KnoahSoft today announced that its workforce optimization solution is compliant with key collaboration solutions from Avaya, a global provider of business collaboration systems, software and services.

KnoahSoft and Esnatech Partner to Deliver Advanced Unified Communications and Contact Center Software.Combination to Help Enterprises Increase Employee Productivity and Mitigate Regulatory Risk

-- Knoahsoft, a leading provider of VoIP applications for contact centers, BPOs, banking, retail and healthcare companies throughout the world, today announced it has relocated its India-based development and support center as part of its Asia Pacifi