Press Releases with tag "ITIL"



Bookmytrainings.com Announces Special Discount Packages with Cash Back Vouchers i-Newswire, 2012-02-02
For a limited time, BookMyTrainings.com is offering a special discount to all visitors: a 3% to 20% discount on individual training sessions through cash back vouchers.

Navigis and Third Sky Announce Exclusive Partnership to Deliver Comprehensive Suite of IT Service Management Solutions for ServiceNow i-Newswire, 2011-11-23
New Partnership combines IT Service Management education and consulting with IT services implementation and training for ServiceNow customers

DeskCenter USA Inc. Announces Bundled Pricing i-Newswire, 2011-09-01
September 2011, New York - DeskCenter USA, Inc. is offering its award –winning IT Lifecycle Management Solution “DeskCenter Management Suite”, an all-in-one client management software, in bundled solutions.

At AstroWix It Is Believed That to Really Run ITIL/IT Service Management i-Newswire, 2011-06-07
Therefore, the emergence of ITIL has provided us with a powerful framework for making IT more responsive to business needs. This framework defines how an organization can successfully implement service management.

The ‘People Factor’ Key To ITSM Success According To PEOPLECERT'S Debenedet's Speech At ITSMF i-Newswire, 2011-05-20
‘Invest in your people through professional certification and use the power of ITSM to drive business transformation’ was the key message of Debenedet’s speech

Alejandro Debenedet Of PEOPLECERT Group Speaks AtThe CompTIA Colloquium 2011 On ITSM i-Newswire, 2011-04-20
Alejandro Debenedet, International Business Relations Director of PEOPLECERT Group (www.peoplecert.org), the experts in certifying professionals, spoke at the CompTIA Colloquium 2011 on ITSM.

PEOPLECERT Group Launches New Website i-Newswire, 2011-04-05
PEOPLECERT Group, the experts in certifying professionals, today announced the launch of their new website www.peoplecert.org

Hong Kong Based Global Property Management Company Selects Navigis Managed Instance as ITSM Solution i-Newswire, 2011-04-04
Navigis Solution Offers Customer Full Suite of Service Now Applications

OTRS Launches Website for Fast-Growing User Community in Spain and Latin America i-Newswire, 2010-12-20
User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community

OTRS OnDemand Adds Prepackaged Help Desk Solutions i-Newswire, 2010-11-29
New SaaS Scenarios Provide Ready-to-Go Club Membership and Security Management

Free Webinar: OTRS and GroundWork Open Registration to Open Source Webcast i-Newswire, 2010-11-08
IT managers learn to monitor help desk ticketing with real-time reliability

ITIL Training Guide Website Offers Skills Opportunities For IT Service Professionals i-Newswire, 2010-10-27
ITIL Training Guide Website Offers Skills Opportunities for IT Service Professionals,The Information Technology Infrastructure Library (ITIL) is considered best practice for information technology service management (ITSM).

Adapt Managed Services Putting Customers At The Centre of Their World i-Newswire, 2010-10-21
As modern enterprises grow, so do the demands, complexity and scope of their IT systems. Many organisations have responded to managing their IT estates by outsourcing...

SDI Workshop: Making Metrics Matter i-Newswire, 2010-10-05
The SDI Workshop - Making Metrics Matter will take place in BCS Covent Garden, London 2 December 2010.

OTRS Opens Registration to Free Webinars on Cloud-Based Help Desk i-Newswire, 2010-10-04
Attendees learn to improve customer service and keep ownership of their data with the all-new OTRS OnDemand SaaS

OTRS Partners with Autonomic Resources to Deliver Open Solutions to Government Agencies via GSA Advantage i-Newswire, 2010-09-22
Partnership will help meet need for help desk deployments in the federal government

NetSupport Enhances Existing ITIL® Help Desk Offering To Deliver Improved Workflow Efficiencies i-Newswire, 2010-06-28
Software developer NetSupport are pleased to announce the immediate availability of NetSupport ServiceDesk version 3.

Monitor 24-7 Inc releases IncidentMonitor™ v 9.0 together with 10 ITIL® v3 processes i-Newswire, 2010-06-17
Monitor 24-7, the developer of IncidentMonitor™, are delighted to broadcast this release of IncidentMonitor™ version 9.0. IncidentMonitor™ is an ITIL-compatible, service desk software, which allows businesses to enhance internal as well as exte

Certification in accordance with ITIL® and ISO/IEC 20000 now also offered by TÜV SÜD in India i-Newswire, 2010-05-17
From Munich to Mumbai, service quality, customer focus and cost-awareness are the drivers of sustainable business success for IT service providers.

G2G3 offers a new direction for ITSM consulting with Pathfinder i-Newswire, 2010-05-13
G2G3 has today announced the launch of Pathfinder; a facts based, cost-effective software mediated online assessment portal for ITSM, ITIL, ISO/IEC 20000 and PPM.

Teamstudio® presented the “GEDYS IntraWare 7 Service” solution at the Service Desk and IT Support Show 27.-28. April in London i-Newswire, 2010-05-05
Deliver smarter IT services and business efficiency, reduce operational costs, increase team productivity and motivation, improve customer service and grow user confidence - these were the topics of UK’s leading IT service management and support ev

Linium to Offer Education Services Lead by Ralph Nabicht i-Newswire, 2010-04-30
Linium adds Educational Services (ES) offerings to its array of services, specializing in – IT Solutions and Strategy, Enterprise Performance, and Business Technology Optimization. Seasoned, multi-certified training specialist and former manager at

ICCM is Chosen by West Midlands Police to Help Them Meet the ISS4PS Directive i-Newswire, 2009-11-20
West Midlands Police, the second largest police force in the country, has selected ICCM’s globally recognised Service Desk tool to manage their IT systems in accordance with the ‘The National Policing Improvement Agency’s’ (NPIA) ISS4PS direc

Tesco Selects ICCM to Enhance Global IT Service Management Infrastructure i-Newswire, 2009-11-09
ICCM Solutions today announced that Tesco PLC, the largest British retailer and the world’s third largest retailer, has chosen ICCM’s e-Service Desk to help align their Global IT infrastructure and improve IT Customer Services.

G2G3 ups its game with its new, no cost, ITIL Foundation courseware i-Newswire, 2009-11-04
G2G3 (www.g2g3.com), the leading immersive simulation and readiness program specialists, today announced the launch of an exciting new generation of courseware for the IT Infrastructure Library (ITIL) V3 Foundation certification.



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