With Outvio Desk, eCommerce can finally manage the complete customer journey, from before to after the purchase, on one single platform with unparalleled control and efficiency.

Issuetrak, a leading Norfolk-based ticketing software company, now offers Zapier integration capabilities, supercharging its process automation and optimization capabilities by allowing customers to connect over 4,000 existing business apps with Issuetrak.

New AI Service Desk solution for Teams helps automate IT support and employee experience

Hayes' User Group and Virtual Meetup will have a major impact on the ability of schools to transition to remote learning

Keeping K-12 Staff and Students Safe Through Sanitization Services

Data-Driven Workflow Design Streamlines Processes for IT, Help Desk, Human Resources, Facilities, Accounting, Change Management

The release of TSplus version 12 brought big changes. With big changes can come big questions. The development team at TSplus understands this and has built a completely new support infrastructure. Additional support staff have been added and a new ticketing system has been implemented. Even more exciting is the introduction of new online help tools. Keep reading for further details!

As part of TSplus' continuous efforts to provide the best possible service, the support team is pleased to announce the launch of its new ticketing system and knowledge-based integrated platform, built with FreshDesk. Expanding on the capabilities of the current platform, the new platform will improve the service TSplus provides to its worldwide clients on responsiveness, accuracy and quality.

Phone activation time cut in half for assisted living facility IT staff

New release helps small and medium businesses gain a complete view of critical IT infrastructure

Leading ITSM/ITAM Solution recognized for excellence in Customer Service

4,446 nursing and physicians responding corroborate the quality of patient care improved with advanced clinical tech support services.

Computer Resources of America, CRA, announced today that it has been named to the 2016 Tech Elite 250 list. This annual list honors an exclusive group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading-edge technology vendors.

SEM Front Desk is built on and derived from Sonoran System's fifth generation carrier grade ArTrac G5 product line used in the wireless and telecommunications industries for decades. Front Desk has been rigorously tested and can be downloaded to the client's hardware. If the client prefers a turnkey solution Sonoran can include a Micro PC with the software pre-installed.

SEM Front Desk brings the powerful tools of Sonoran's large corporate users to small and medium sized businesses, attractively priced to fit their smaller budgets. Front Desk features tools for managing a Help Desk, customers, appointments, supply chain, inventory, distribution channels, and employee's work efforts.

SEM brings the powerful tools of Sonoran's large corporate users to small and medium sized businesses, attractively priced to fit their smaller budgets.

The city of Naperville chose CSE Software Inc. for help desk support. Read the full press release to find out more information.

St. Louis IT Firm is Recognized for Consistently Providing High Quality Products and Services to Clients

Camino Information Services announces the availability of Help Desk as a service with affordable hourly and package rates.

Helprace by Satisware, a customer service platform announced the release of a community platform as part of its product offering.

A new dimension to the IT technical problems is worked out

Citrus Service Desk is already being used by some large organisations to improve operational efficiency. Citrus Service Desk v3.0 will be launched on 29th April 2014 at the Service Desk and IT Support Show, in Earl Court London.

IT Firm Honored for Providing an Outstanding Return on Investment for Clients as Their Technology Partner

Gold Status designation indicates ThrottleNet's strong background and expertise in cloud technology

Sunrise Software one of only two vendors globally to achieve industry standard certification for ITSM Reporting

Magazine recognizes St. Louis IT Firm for exceeding expectations on client projects

New website provides users with a video rich experience and highlights depth and experience of staff

Version 1.0 of Buissy.com, the place where you can find software in an easy way, is released. The amount of business software is increasing and Buissy.com has now grown to be the third most visited business software directory on Internet.

September 2011, New York - DeskCenter USA, Inc. is offering its award -winning IT Lifecycle Management Solution "DeskCenter Management Suite", an all-in-one client management software, in bundled solutions.

Increase end user accessibility and IT staff productivity with Stonefield Query 4.1 for Frontrange Solutions HEAT® Help Desk Software

[Woodland Hills, CA, 2011] - Woodland Hills based IT managed service provider My Instant Guru is pleased to announce that they will begin offering new custom designed IT support plans specifically intended for small to mid-size companies starting20

Navigis Solution Offers Customer Full Suite of Service Now Applications

LiveTime's native iPhone client now available for LiveTime Service Manager and Novell Service Desk 6.2 or later. Supports remote, mobile acccess to Cloud (SaaS) and on-premise ITSM Service Desk and Help Desk applications from LiveTime and Novell

User-friendly site provides quick access to Help Desk information and connections to others in Spanish speaking OTRS community

Magnoware Systems, Inc., a leading provider of IT help desk software, is proud to announce 7 years of the DataTrack System, the company's signature product.

IT managers learn to monitor help desk ticketing with real-time reliability

Attendees learn to improve customer service and keep ownership of their data with the all-new OTRS OnDemand SaaS

Partnership will help meet need for help desk deployments in the federal government

Blue Monster Digital has unveiled HelpDeskGuides.com, an innovative portal for businesses and IT professionals looking to improve CRM, increase productivity and speed issue resolution.

Spiceworks is to release a new version of its help desk software with expanded features intended to help manage networks of up to 1,000 computers.

Help Desk application provides consolidated service management application to automate processes across organizations.

Datacore continues to expand and increase client support by hiring a new Help Desk Engineer

GIMI Green-IT is a new IT Energy Management software, dedicated to IT Managers and Corporate Departments.

FREENET has passed the ISO 27001 audit for the second year