The CFPB is proposing new regulations for debt collection, know the rules of debt collection and train your collectors to scrupulously follow them.

Getting positive results with collection letters and an empathetic approach.

There are good reasons for low debt collection rates on Medical bills. The most significant is that a very large portion of those owing Medical bills may have the desire but do not have the ability to pay their Medical debt.

A recent survey of the Consumer Debt Collection industry 2013 figures produced some interesting results. If you use a Debt Collection Service, you might be shocked.

Before you set up an account with a debt collection agency, ask if they use auto-dialers as it should inform your decision to do business with them.

Best practices for in-house collections departments to navigate changing federal regulations.

The Consumer Financial Protection Bureau will be cracking down on original creditors.

Outsourcing screening and debt collection may be the cheaper option.

Short sales are a ticking credit time bomb guaranteed to become a debt collection nightmare.

When to use fixed fee letters instead of contingent debt collection.

Settlement is never desired, but sometimes, it's the only viable choice and one that makes sense in the long run.

Where does the burden of proof lay in debt collection disputes?

A collection of $8 is just as damaging as a collection of $5,000.