Press Releases with tag "customer experience"
Beyond Philosophy’s Global Leaders of Customer Experience Management Research 2013 The Results Are Announced!
Following on from the success of Beyond Philosophy’s last Global CEM Research 2011/12, the Customer Experience expert’s have just announced the release date for this year’s results.
Beyond Philosophy Launches ‘Global Leaders of Customer Experience Management’ Research 2013
Beyond Philosophy is pleased to announce their latest Thought-Leadership Research.
Omnica Helps Bookstore Eason Improve Customer Experience
The leading retail bookstore in Ireland and Northern Ireland, Eason, has launched a new website to improve customer experience. The website is powered by Omnica MCR from multi-channel retail specialist, Omnica.
MCorp Teaches Execs to Improve Customer Experience at CRM2013
Michael Hinshaw from MCorp Consulting will deliver two sessions on customer experience and innovation at SAP’s annual CRM conference.
New Business Strategies and FullCircle CRM To Discuss “How Top Companies Use Customer Experience To Drive More Leads”
New Business Strategies and Full Circle CRM will be presenting a webinar on how companies can utilize a customer experience strategy to drive higher quality sales leads.
Increase Revenue with Customer Experience
Announces the publication of a complimentary white paper, “Connecting Customer Experience to Revenue.” The paper details a methodology for defining and delivering quality customer experience expected that can uniquely differentiate companies.
Perth & Kinross Council Aims To Enhance Access To Information With New Website
Working in partnership with GOSS Interactive, Perth & Kinross Council have redeveloped the Council's website.
Altus Dynamics Retains Its Customer Experience Partner of the Year Crown At The 10th Microsoft Partner Network IMPACT Awards
Microsoft Canada Inc recognizes achievements of leading Canadian technology partners.
Webinar: The Most Important Things Marketers Need To Know Today About Social Analytics & Intelligence Solutions
Clarabridge and Hypatia Research Group to Host a Free Webinar on Thursday, Nov. 8, at 1:00 p.m. ET
Intelligence Partner Becomes A Clarabridge Reference Partner For The Spanish And Brazilian Markets
Intelligence Partner, a provider of consulting, implementation and development in the cloud, has partnered with Clarabridge, a leading provider of Customer Experience Management, to bring Clarabridge solutions to the Spanish and Brazilian markets.
Colin Shaw Is Recognized As One Of The World’s Top Influencers According To Linkedin.
Colin Shaw, Founder & CEO of Beyond Philosophy, one of the world’s first Customer Experience Consultancy’s, joins the elite 150 thought leaders as part of the new INfluencers program launched by LinkedIn on Tuesday October 2, 2012.
New Research Of Top Emotional Touch Points: Case Studies On How To Drive Emotional Engagement November 8, 2012 Webinar
Beyond Philosophy announced a webinar focused on “New Research of Top Emotional Touch Points”; show casing a selection of case studies that demonstrate how to drive emotional engagement within an organization successfully.
Beyond Philosophy To Launch a New Series of Lunchtime Webinars – Get Involved & Set The Agenda!
Would you be interested in Beyond Philosophy addressing your Customer Experience issues in a webinar?
BPMonline Improves Customer Service For the World’s 5th Largest Search Engine
BPMonline CRM, a comprehensive process-based CRM system, has been implemented across eight Yandex branch offices.
Beyond Philosophy: Business Ethics Continue To Decay?
Colin Shaw, Founder & CEO of Beyond Philosophy emphasises the cause and effect of the current economic decline & why the Customer is the key in regaining growth & stability for the future.
Beyond Philosophy To Reveal Seven Fundamentals of a Successful Customer Experience Program - July 12th 2012 Webinar
What are the fundamentals of a successful Customer Experience program? Since being formed over ten years ago Beyond Philosophy have seen hundreds of organizations try and implement a Customer Experience program.
Achieving Patient Experience Excellence Through Cultural Transformation June 28 Webinar
Learn the key ingredients to building sustainable and growing patient experience excellence & how to create a culture that keeps excelling and innovating.
Achieving Patient Experience Excellence Through Cultural Transformation And The Key To Sustainable Improvements - Beyond Philosophy
Beyond Philosophy is a customer experience consultancy that helps to create engaging programs addressing the rational and emotional sides of the customer experience
Strativity Group Expands to Spain and Germany with Buljan&Partners Advocating Commitment to Customer Experience Management (CEM) and Profitability
CEM is a powerful differentiator for evident growth, especially now in the times of crisis in Europe. The event proved that Strativity’s alliance with Buljan & Partners is a huge resource for European business’ looking to become more customer-cen
Achieving Patient Experience Excellence Through Cultural Transformation May 30 Webinar
Qaalfa Dibeehi, Chief Operating & Consulting Officer, Beyond Philosophy and Rhonda Dishongh, Director of Customer Experience Design, Memorial Hermann Hospital System, are to share insights
Customers Are Irrational: Stop Fighting It!
Why do people knock wood for luck? Why do people press elevator buttons 20 times, even though they know it won’t make the elevator come any faster? People are irrational.
Beyond Philosophy To Reveal The 7 Key Ingredients Of A Successful Telecom Customer Experience Program In April 26 Webinar
Colin Shaw, Founder & CEO, and Zhecho Dobrev, Consultant, to share the insights from a four months research with Telecom executives and customer experience professionals.
A New Kind of Customer Experience for Museums: Welcome to the Visitor Experience
What I call the “New Museum Experience” is not limited to New York City. London’s Tate Modern, to name but one example, is no stranger to the visitor experience either
Catalyst Healthcare Research Releases Free EBook - Five Ways To Drive Creativity And Innovation In Healthcare
Catalyst Healthcare Research released a free eBook today to help hospital and health plan marketers save time and money when conducting qualitative research using online Bulletin Board Focus Groups.
Differentiating The Customer Experience in 2012: Workshop Given by Onefish Twofish And Customer Faithful
Employee engagement specialists from Onefish Twofish are joining forces with Customer Faithful, experts in designing the customer experience, to deliver a workshop on Differentiating the Customer Experience in 2012.