The Contact Center Solution Providers are Teaming Up to Deliver Enhanced Capabilities and Value-Added Services

The Transaction Represents a Significant Milestone as Dura Software Completes its 15th Acquisition.

HoduSoft, a well-known VoIP (Voice over Internet Protocol) software provider has announced the Zendesk CRM integration with its HoduCC-Call Center Software.

TantaComm, a developer of a portfolio of contact center software and services, announced today that it is offering an affordable, easy to install, maintain and easy to use API-based recording and quality management software for contact centers and business VoIP providers.

Ecosmob Technologies announced to develop custom call center software solution. The announced call center solution will offer a web based interface so it can be accessed remotely.

IVRs can accept alphanumeric characters and send pictures to make support easier

Jacada Joins Interactive Intelligence Global Alliance Program

Jacada technologies prove unique intellectual property in the Visual IVR space with ‎multiple patents

Study reveals significant increase in call center performance and simplification of agent work

Jacada Visual IVR provides easy to use means of raising funds via mobile device

Today, Drishti-soft Solutions, a contact center technology provider, announced the launch of their latest product; Ameyo VoicePlus. Ameyo VoicePlus improves the audio quality of a phone call by eliminating the disruptions faced in a contact center.

Founded in 2007, Brisnorth Commander Pty Ltd trading as BRISNORTH COMMUNICATIONS is an Australian owned and operated Telecommunications Services Provider.

The training enabled the partners to understand the product better so that they can match the features of Ameyo to the benefits the customers' experience post Ameyo deployment.

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications.

AMEYO is the flagship solution from Drishti for complete CIM, designed to add value to the businesses and help them grow.

Shake Group Incorporated/Medulla is a contact center headquartered in Melbourne, Australia, and with a regional office in Manila, Philippines, optimizing the huge potential of the contact center markets in both Australia and Manila.

Ameyo has been heralded by many industry leading bodies for its innovative capabilities, more recently winning IP Contact Center Technology, Product of the Year, and Innovation Awards.

Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. With presence in over 40 countries including key touch points in India, SAARC, Middle East, Africa and Asia-Pacific.

Drishti's team ensured that the transition to the unified AMEYO solution from the hardware-based legacy platform was executed smoothly, and the reliability of AMEYO ensured there were no hassles.

Drishti's customers are benefited with dedicated 24/7 support and award winning products based on innovative methodologies.

The growing CIM technology provider had earmarked the Middle East as one of the regions of great attention this year and showcased their Ameyo solution and how it catered to the needs of contact centers in the region.

Leading computer security company selects eGain for Cisco Unified CCX™ to enable multichannel journeys for consumers and resellers worldwide

3CLogic announces new tools for monitoring home based agents, including easy to use dashboards and comprehensive monitoring tools. Real-time agent dashboard screenshots allow managers of varying contact center operations to monitor agent efficiency.

Drishti-Soft announced as a winner of the 2011 TMC Labs Innovation Awards presented by Customer Interaction Solutions magazine.

Intelbras releases Intelligence Contact Center™, a complete solution driven by Sytel technology.

Symphony BPO experiences exponential increase in overall connect rates with Ameyo contact center software.

VPI's Analytics-Driven Quality Monitoring Software Wins Contact Center Technology Innovation of the Year Award at ContactCenterWorld's Top Ranking Performers Conference

Sytel Limited has signed a contract for Wind Telecom S.A. to become an integration partner in Poland and Central Europe.

Drishti-Soft announces their brand new product Ameyo Ensure - the smart solution for any nextgen enterprise engaged in Insurance sales.