Getting positive results with collection letters and an empathetic approach.

Legal action against debt collectors frequently favors the attorneys and not the consumer.

Will statue of limitations prevent you from collecting a debt in your state?

Government figures compiled by the Bureau of Justice Statistics claim that in 2012 one out of every fourteen adults was the victim of identity theft.

Best practices for in-house collections departments to navigate changing federal regulations.

The Consumer Financial Protection Bureau will be cracking down on original creditors.

Outsourcing screening and debt collection may be the cheaper option.

Relying on Social Media in your applicant screening process can yeild misleading results.

Settlement is never desired, but sometimes, it's the only viable choice and one that makes sense in the long run.

Where does the burden of proof lay in debt collection disputes?