Axiom Medical Consulting operates as a twenty-four hour per day, seven day per week medical case management firm, and needed a way to leverage their existing Avaya IP Office phone system to provide reports to their clients on calls taken on their beh

Managing a high volume of calls with minimal staff can provide a unique obstacle for non-profits and government organizations. OfficeWatch helps DeKalb to overcome the challenge of maintaining a high level of customer satisfaction with a lean staff.

OfficeWatch XT Telemanagement was awarded a United Communications Excellence Award for 2013. The award honors products that demonstrate innovation, distinctive features and major contributions toward improving technology in unified communications.

When the Maricopa County Sheriff's Office needed an improved way to track their outbound and incoming calls, as well as identify trends in the inmates calling patterns, they selected OfficeWatch.

OfficeWatch SL Helps Small to Mid-Market Organizations Reduce Costs and Improve Productivity

Carlo's Bakery, Home of "Cake Boss" chooses OfficeWatch Telemanagement to help their growing business track phone calls and increase customer service.

Alternate Access®, a leading provider of converged communications solutions, recently installed a Wave IP 2500™ phone system for Chapel Hill, N.C.-based Management Services On-Call, providing the small business with broad call center capabilities.

Announces 30-Day Magic-Lamp Sales Challenge to Help Small Business Owners Turbo Charge Sales in 30 days