Gerald Groh to lead the development of strategic partnerships throughout the European Union

CallCabinet has successfully completed interoperability testing with the Metaswitch platform, delivering compliant call recording and interaction management solutions for carriers, service providers, and end-users.

CallCabinet's Atmos call recording platform now provides a cloud-native compliance call recording solution that integrates directly into Microsoft Teams.

The acquisition further establishes CallCabinet as the leader in advanced cloud-based call recording and analytics. SIP Print's carrier and business customers will now be able to deploy CallCabinet's advanced multi-tenant, cloud-based call recording solutions quickly and broadly across their global organizations.

Atmos Unveils Unparalleled Voice Analytics, Sentiment Identification, and Trend Detection

Businesses can set up the system in minutes and improve team performance through analytics and machine learning fueled applications

Partnership offers North American customers ground-breaking service to meet compliance needs and offer an unprecedented perspective of the customer experience.

Solution Enhances the Customer Experience by Enabling the Extraction of Rich, Actionable Insights From Call Recordings

Thirty-Year Industry Expert Discusses the Impact and Landscape for Telecom Applications as a Service

Targets ITSPs, CLECs and ILECs to offer SaaS Call Recording and Quality Management Service

CallCabinet Reaches Global Milestone in Calls Recorded

ATMOS SaaS Call Recording and Quality Management Recognized for Exceptional Innovation

Atmos Recognized for Exceptional Innovation

KnoahSoft, a workforce optimization (WFO) solutions provider, is a featured exhibitor in booth 421 at the 2015 ICMI Contact Center Expo and Conference.

KnoahSoft announced today generally availability of Harmony Cloud solution, a secure, enterprise-ready Workforce Optimization (WFO) solution delivered as a software-as-a-service (SaaS) application.

Following the recent success of their international call tracking product, Calltracks Ltd are opening a second London office to cope with demand.

Calltracks announces the launch of their call conversion analytics is now available in over 50 countries. With the launch of their international phone call tracking software

Call Recording Center, a leader in innovative call recording solutions, announces the launch of their new client-driven website.

Directly record SIP trunks enables Versadial to better support and service their customers who appreciate the cost benefits of SIP combined with the flexible features and dependability of Versadial call recording solutions.

Workforce Management Partner Enhances CyberTech's Comprehensive Voice/Data Recording Solutions Suite

Important Contract Reflects Increasing Financial Sector Demand for Flexible, Secure and Resilient Recording Solutions

Consolidated Technologies, Inc. and CTI Group (Holdings), Inc. forge new partnership to offer a high quality call recording solution for businesses that need to comply with industry legislation, liability, dispute resolution, and quality monitoring.

CTI Group (Holdings) Inc. announces today that directly on the heels of the successful debut of the SmartRecord Mobile-CRM application shown last week at BroadSoft Connections...