Press Releases with tag "call centre"



Stellar Appoints Chief Strategy Officer For Global Business i-Newswire, 2011-03-30
Stellar, a leading call centre and business process outsourcing provider today announced that Michael Lumsden has been appointed Chief Strategy Officer of Stellar’s global business.

Stellar Unveils Plans To Expand Philippines Operations i-Newswire, 2011-02-28
Stellar, a leading call centre and business process outsourcing provider today announced plans to expand its contact centre facility in the Philippines as demand for voice based and back of house processing services continue to grow worldwide.

Cactus Search Launches 2011 Contact Centre Salary Survey i-Newswire, 2011-02-15
Leading Contact Centre management recruiters Cactus Search have just released their 2011 Salary Survey.

CyberTech Expands Open Contact Centre Optimisation Strategy With New Teleopti Partnership i-Newswire, 2011-01-13
Workforce Management Partner Enhances CyberTech’s Comprehensive Voice/Data Recording Solutions Suite

CyberTech Celebrates 25th Anniversary With Double-Digit Growth i-Newswire, 2010-12-21
Continued sales growth makes CyberTech the voice recording company to watch in 2011

Chase Response Client Wins Best Customer Focus Award i-Newswire, 2010-10-26
Columbus Direct has been awarded a Best Business Award for Best Customer Focus. As a client of Chase Response, this is positive recognition of the excellent customer management services which continue to be delivered to their customers.

CyberTech FAST Provides Rapid Audio Search Of Recorded Conversations i-Newswire, 2010-09-21
CyberTech cuts the time taken to search and review audio content in over 30 languages

CyberTech Introduces Industry's First Unlimited Scalability Call Recording Software i-Newswire, 2010-09-01
New unlimited scalability recording platform can support upwards of 40,000 channels

Stellar Appoints CIO To Lead Call Centre Outsourcing Technology Stratey i-Newswire, 2010-08-30
Stellar, a global expert in Managing Customer Relationships, today announced that Farid Jarrar has been appointed Chief Information Officer of Stellar’s Asia Pacific business

Stellar Wins Call Centre Services Contract with Neighbourhood Energy i-Newswire, 2010-04-27
Stellar, a leading call centre and business process outsourcing provider, today announced that it has been awarded a call centre sales contract with one of the Australia’s leading energy retailers.

CyberTech call recording solution enhances performance at Gloucestershire Police i-Newswire, 2010-04-27
CyberTech call recording solution is helping to enhance detection and clear-up rates in Gloucestershire and across the UK.

European Call Centre - RevenueWire i-Newswire, 2010-04-08
Respondez is delighted to announce that RevenueWire has chosen the Hartlepool based outsourcer to manage their European customer support.

Respondez Contact Centre FSA Certified i-Newswire, 2010-03-19
Respondez is the Hartlepool based contact centre, now able to provide FSA regulated services, both inbound and outbound services.

How Can I Help You? Call Centres Being Brought Back To UK i-Newswire, 2010-03-19
With a recent rise in call centres being relocated abroad, a Swansea-based company is taking the initiative to bring the call centre industry back to the UK.

Stellar Wins Call Centre Services Contract with Australian Bureau of Statistics i-Newswire, 2010-02-02
Stellar, a leading global call centre and business process outsourcing provider, today announced that it has been awarded a tender to provide call centre support to the Australian Bureau of Statistics (ABS) during the 2011 Census.

Stellar and Vodafone Hutchison Australia Awarded Best Directory Assistance Service from Around the Globe i-Newswire, 2009-12-20
Stellar, a global expert in Managing Customer Relationships (MCR), today announced that the service it manages on behalf of long-term partner Vodafone Hutchison Australia has won the 118 Award for Best Directory Assistance Service.

The impact of financial crisis on marketing practices in Central and Eastern Europe i-Newswire, 2009-12-19
An international research made in 7 countries in Central and Eastern Europe



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