Press Releases with tag "call center"
Adept Networks: What Is A Contact Center And Does Your Businesses Need One?
Call centers, contact centers, CRM's what are they and will they really help improve business operations? Adept Networks an expert business phone and contact center contractor sheds light on what a contact center is and how it improves operations.
Etech to Attend IQPC Call Center Week June 10-14, 2013
Etech is sponsoring and exhibiting at 14th Annual IQPC Call Center Week in Las Vegas, NV.
MicroAge Answers the Call: Contact Center Improves Performance and ROI with Customized Solution
As state governmental agencies serve the public, customer service is a critical issue, particularly in managing wait times and routing calls. Nowhere is this more apparent than in motor vehicle licensing and registration services, where customer volu
Connect with WRB Communications at Eyeforpharma 2013
WRB is pleased to be joining industry colleagues at a leading pharmaceutical sales event, the eyeforpharma conference in Philadelphia, PA.
Spectrum Communications Announces Recent Promotions
Milwaukee-area answering service and call center looks ahead to future growth, promotes three team members to assist in sales, marketing, and quality assurance roles.
H.R. Owen Takes The Fastest Cars On Earth To Cloud Nine For First Time
Car dealership H.R. Owen is revolutionising its customer experience using NewVoiceMedia’s ContactWorld for Salesforce architecture
AnswerFirst Answering Service Purchases Building for Future Location of New Call Center
AnswerFirst Communications, an international answering service and customer service solutions provider, has purchased a building to serve as the future location of their new call center and corporate headquarters.
NewVoiceMedia Recognised In Report Covering Cloud Performance And Availability
Leading industry analyst firm highlights cloud vendors’ ability to provide impressive service availability and TCO
Outsourcing Industry Hoots for Mitt Romney as US President: BPO Voice Poll
Mitt Romney has appeared as a preferred choice as USA President of the outsourcing industry in an opinion poll conducted by BPOVoice an online community of the outsourcing professionals. The poll was conducted online. In total 341 people participated
Stellar Announces Sunshine Coast Location For ATO Operations
Stellar, a leading contact centre and business process outsourcing provider, today announced they have selected Maroochydore at the Sunshine Coast in Queensland to host their new operations for the Australian Taxation Office (ATO).
Mellon Group of Companies Scoops 2 Awards at the Contact Center World Awards
Mellon Poland and Mellon Bulgaria are awarded under the ‘Best Outbound Campaign’ category.
AnswerFirst Answering Service Attends ATSI 2012 Annual Conference
AnswerFirst, an international telephone answering service, attended the Association of Teleservices International 2012 Annual Conference in Orlando, FL.
AnswerFirst Answering Service Promotes New Call Center Coordinator
AnswerFirst Communications promotes current employee, Michael Jansen, to Call Center Coordinator.
Citibank and Servion Win Best Call Centre Project 2012 at the 13th Asian Banker Technology Awards
Servion Global Solutions, world leader in Customer Interaction Management (CIM) solutions, and Citibank NA Singapore won the coveted Best Call Centre Project Award at the 13th Annual Asian Banker Summit 2012.
Citibank - Servion Win Best Call Centre Project 2012 At The 13th Asian Banker Technology Awards
Servion Global Solutions, world leader in Customer Interaction Management (CIM) solutions and Citibank NA Singapore won the coveted Best Call Centre Project Award at the 13th annual Asian Banker Summit 2012.
AnswerFirst Answering Service Sponsors AIA Tres De Mayo 2012 Golf Tournament
AnswerFirst Communications, an international telephone answering service, provides corporate sponsorship for the second annual AIA Tampa Bay Tres De Mayo Golf Tournament.
Derrick REO Asset Management Opens Homeowners Hotline
Derrick Development Corporation of Collegeville Pennsylvania has announced its plans to offer a telephone hotline, starting in June 2012, for area homeowners facing foreclosure.
Continued Growth for WRB Communications in 2012
Successful growth at WRB Communications (www.wrbcorp.com), the leading outsource partner of healthcare contact center solutions, has created new jobs in the Washington, DC metropolitan area.
USAN Receives Aspect Service Excellence Award for 2011
USAN, a worldwide provider of a comprehensive portfolio of multichannel contact center products and technologies, announced recently that Aspect, a leading provider of customer contact and Microsoft platform solutions, has recognized the company for
Headset Buddy™ Supports Individuals with Hearing Loss
Headset Buddy Headset and Telephone Adapters Compatible with Assistive Listening Devices.
Ramshyam Global Services Launches New Website to Showcase Wide Range of Call Center Services
Ramshyam is a trusted Offshore Service provider offering low cost, 24/7 inbound call center services, data entry services & knowledge-driven services to enterprises in US, UK & Europe. Ramshyam is an outsourcing company operating in the Contact Cente
Fusion BPO Services Inc. Inducted into BPAP
Fusion BPO Services Inc. has been formally inducted into the Business Processing Association of the Philippines (BPAP), during the General Membership Assembly Meeting (GMAM) at BPAP.
Servion Continues To Post Strong Results In The United States
Servion, a specialist in customer service interaction solutions, continues to post strong sales numbers from its U.S. Enterprise Business Unit. While other competitors have struggled, Servion continues to exceed their quarterly expectations.
Great Falls Marketing Announces New Ownership
Exciting change of ownership at Great Falls Marketing will create opportunities for employees and continued revenue growth for clients.
Headset Buddy Adapter Co. Releases Call Center Products
Webko Products, a product development and marketing company, has released additional models in the Headset Buddy™ line of adapter products for call center applications, telephone, handheld and headset interoperability.