Strategic Partnership Strengthens Customer Service

Customer Impact, a national customer experience marketing firm, is proud to announce a new business relationship with Americas, a popular fine dining restaurant based in The Woodlands, Texas.

Woodlands, Texas (I-Newswire) October 3, 2012 - Customer Impact and the Cordua Group are happy to announce a new strategic relationship between the two companies that will strengthen customer service and client satisfaction. Customer Impact owner, Scott Hiller, states "We are proud to partner with Americas and the Cordua Group. Americas has long been recognized as a great place to eat and spend time with friends and family as well as a place that delivers superior customer service. We are thrilled to continue that tradition and be associated with an organization that provides great customer service and delights its guests."

Americas is one of a family of fine dining restaurants owned and operated by the Cordua Restaurant group. The Cordua Group’s other concepts include Churrasco's, Artista and Amazon Grill. Nicaraguan native Michael Cordúa opened the first restaurant in 1988 and has long been recognized by national, regional and local food press as the pioneer of Latin cuisine in the United Sates. Michael Cordúa is considered a brilliant culinary chef, and is the only chef in Texas to be inducted into Food & Wine magazine’s “Hall of Fame.” He was also named a 2011 James Beard Foundation award semi-finalist, is a recipient of the Robert Mondavi Award and is a founding member of United Airlines Congress of Chefs. Cordúa has established an award winning collection of restaurants that pays homage to culinary excellence and the vibrancy of high quality freshly prepared food.

Customer Impact is a mystery shopping company that provides actionable, reliable and timely information. Its services include customer satisfaction surveys, compliance audits, web surveys, mobile customer feedback formats and many other methods to measure and assure customer satisfaction.