SAPinsider magazine announces that a new article, "Embed SAP Expertise in Your Organization: New SAP ActiveEmbedded Offering Takes a Hands-On Approach to Service" by Silvio Bessa, is now available in its April-June 2012 issue.
As technology advances, businesses are demanding more innovation that can be deployed in less time, with minimal disruption. To help customers meet this growing demand, SAP Active Global Support now offers SAP ActiveEmbedded, a new service that takes a hands-on approach to delivering programs by proactively and seamlessly integrating SAP experts into customers' operational units. This article covers four areas that underscore each SAP ActiveEmbedded engagement to help companies leverage new innovations quickly and effectively.
"Embed SAP Expertise in Your Organization: New SAP ActiveEmbedded Offering Takes a Hands-On Approach to Service" by Silvio Bessa is now available at http://sapinsider.wispubs.com/Article/Embed-SAP-Expertise-in-Your-Organization/6464. The article can also be found on page 62 of the April-June 2012 issue of SAPinsider, both in print and via the SAPinsider mobile app for Apple and Android platforms.
About the author
Silvio Bessa has been with SAP since 1995. Silvio was a Basis and SAP Architect consultant in the first three years of his SAP career. After becoming involved with the SAP Active Global Support Center of Expertise, he opened the Mission Control Center in North America to drive standards and quality for Premium Engagement services, SAP Enterprise Support services, and critical customer situations. Silvio is Vice President for SAP Active Global Support Premium Engagements in North America, responsible for both SAP MaxAttention and SAP ActiveEmbedded program and delivery.
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