Recovery Point Ranked as a Leader by Independent Research Firm


Recovery Point announced that it was ranked as a leader in "The Forrester Wave ™: Traditional Disaster Recovery Service Providers, Q1 2014" report published by Forrester Research, Inc. in January 2014.

Gaithersburg, MD (I-Newswire) January 22, 2014 - Recovery Point Systems, a leading national provider of integrated disaster recovery and business continuity solutions, announced that it was ranked as a leader in "The Forrester Wave ™: Traditional Disaster Recovery Service Providers, Q1 2014" report published by Forrester Research, Inc. in January 2014.

Six service providers were included in "The Traditional Disaster Recovery Service Providers Report" assessment. Forrester thoroughly evaluated these vendors across 45 criteria, broken down into three main areas: "current offering", "strategy", and "market presence."

Forrester comments in the report's profile of Recovery Point include:

"The small but mighty DR service specialist performed extremely well in this evaluation, buoyed by its strong advanced recovery capabilities, transparent pricing policies, and best-in-class service levels."

"One of Recovery Point's main differentiators is that it guarantees access to the recovery site where the customer has contracted."

"Customer service is critical to Recovery Point, and it shows: The Company had the highest level of overall customer satisfaction of participating vendors."

"I believe that this comprehensive analysis reflects Recovery Point's differentiators in services and strategy, as well as our focus on customer satisfaction and excellence in service delivery," said Recovery Point President Marc Langer. "Every member of the Recovery Point team is honored to be recognized as a leader in this industry; more importantly, we are delighted to have achieved the highest level of overall customer satisfaction of participating vendors. We believe our customer support team is the best in the industry, and feel this has been confirmed by Forrester's independent research."

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About Recovery Point

Recovery Point is a leading national provider of integrated Business Continuity and Disaster Recover   More..y Solutions. We serve a diverse client base of Federal, state and local government agencies, as well as commercial organizations ranging from the Fortune 500 to small businesses. Our facilities and recovery centers are located in Maryland, Wisconsin, Pennsylvania and Illinois. From the mainframe to the desktop, we offer the complete range of resources required for your organization to survive a catastrophic event and keep your applications and business processes running.Less..

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Technology > Software

Published On:

January 22, 2014

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