TripAdvisor Integration - Hotel Owners Can Now Listen To Guests And Gain Valuable Insights
mycloud recently integrated with TripAdvisor to allow hotel owners to listen to their guests and gain valuable insight on their properties. With this integration hotels now can get reviews directly into mycloud PMS.
London, United Kingdom, January 29, 2015 (Newswire.com) - Cloud computing is hot, don’t believe it, just ask any CIO. Cloud computing has been widely acclaimed as the future of Information Technology and today hotels are actively adopting cloud solutions. The saying is true. Knowledge is power and acquiring knowledge takes time, and as an independent hotelier, time can be hard to come by not to mention challenge involved in separating one's hotel from competitors. With the effort and time needed to successfully operate a hotel, some owners and operators focus the majority of their attention on managing within their “own four-walls,” leaving only a fraction of their time to investigate the external factors impacting their hospitality business. To help time-strapped hoteliers look beyond their on-property responsibilities, mycloud provides, advanced features and tools in its property management system to easily manage guests and promote their property to travellers across the globe.
Owners and operators who prefer to handle guest issues in-private often become frustrated with the lack of control they have over the comments that are posted online. TripAdvisor, is the world’s largest travel site and is a traveler’s ultimate go-to resource for planning the perfect trip. From insights on hotels, restaurants and attractions, TripAdvisor details countless destinations across the globe. Wouldn’t it be nice to know what people are talking about a property on Tripadvisor?
We travel a lot and want to be able to see how the occupancy is at anytime. We wanted a technology, which could connect our HO to property and also help us manage multiple properties. With mycloud adoption not only have we streamlined our operations but also seen a 20% jump in occupancy. It has allowed us to, with the same amount of staff, grow our company and plan for future growth
Nesar, Managing Director
mycloud recently integrated with TripAdvisor to allow hotel owners to listen to their guests and gain valuable insight on their properties. With this integration mycloud PMS will automatically push review requests to guests and pull all reviews into feedback dashboard, allowing operators to look at reviews, respond to reviews, identify property areas needing improvement and pinpoint ways to enhance the guest experience.
Front desk team members want to get guests checked-in and on their way as fast as possible, but becasue of bad design and some older, slow-operating hotel property management systems just do not allow for a fast and efficient process – causing guest frustration at the onset of their visit. mycloud online web-based hotel management system features a dynamic tape chart that streamlines front desk operations. With our most intuitive and advanced user interface, routine tasks like searching reservations, making guest check-in are easy and fast, which keeps travel-weary guests happy.
By leveraging mycloud Web Booking Engine and Channel Manager, two integral features of property management system, for e-distribution, hotel owners and operators can confidently sell last room, and substantially increase bookings, drive greater top-line revenue and have stronger bottom-line profit growth. To position independent hoteliers for short- and long-term success, mycloud provides the industry’s most secure and advanced cloud-based property management system, an all-in-one, fully integrated hotel operations solution.
mycloud is designed to handle operations of a hotel chain to a small guest house, at first glance, it seems to be difficult to give something operational and satisfying to such a diverse set of customers. Yet the technology used by mycloud coupled with intuitive design allows it to cater to functional needs across the vertical. Solution is designed to be amazingly easy to use, brilliantly flexible and rock solid reliable, it helps hotel empower its frontline staff to deliver outstanding service, with fully customizable property features, and thanks to concise screen layouts users can understand and use more aspects of the software, allowing staff to have all information on their fingertips with mycloud.
Today anyone can give 24×7 support, but only mycloud offers support managed by people who have hospitality background, that hoteliers love? That’s the mycloud difference, and it is committment to help hotels achieve the success they deserve.
Take a free 30 days Trial of system at www.mycloudhospitality.com
About mycloud
mycloud is developed and promoted by Prologic First– a hospitality technology innovator and a leading international hospitality IT solutions provider.
Prologic First is a group of companies that develops and internationally markets integrated software solutions for the hospitality sector. Prologic First software solutions are in use at more than 1000 sites in 30 countries. Professionals formed Prologic First more than a decade ago with extensive experience in developing and deploying hotel IT solutions. For more information visit www.prologicfirst.com.
Media Enquiries:
Deepak Chauhan, Phone +1-415-390-5039, Email: deepak@mycloudhospitality.com
