Phillips Office Solutions Honored With Pro-Tech 2013 Service Award

Konica Minolta Honors Phillips Office Solutions of Hunt Valley, MD with 2013 Pro-Tech Service Award for Service Excellence for 11th Year in a Row

Hunt Valley, MD (I-Newswire) January 25, 2013 - Konica Minolta announced that Phillips Office Solutions of Hunt Valley, MD has been honored with a 2013 Pro-Tech Service Award, which recognizes those KM dealerships that demonstrate the highest commitment to customer support and satisfaction.

"Providing excellent service has become increasingly important in our industry, and KM is committed to assuring the highest performance standards across our organization,” says James Ingrassia, VP, solutions support division, Konica Minolta.“The Pro-Tech Service Award represents Konica’s gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and Phillips Office Solutions should be very proud of its achievement.”

An 11 time Pro-Tech Service Award winner, Phillips Office Solutions, headed by Richard Lauer, CEO, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of Phillips Office Solutions’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Mr. Lauer. “This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers another great reason to count on Konica Minolta and Phillips Office Solutions for all of their printing needs."