Online Travel Company Now Offering Free Booking Cancellations.
HostelBookNow, an online travel company, are now offering free booking cancellations because they recognize that sometimes things don't go to plan when travelling.
Online, December 5, 2013 (Newswire.com) - HostelBookNow, a new online travel company, are now offering free cancellation on their hotel bookings. This is because the company deals with people who travel the world and they realize that sometimes their travels don't go according to plan.
When people are travelling around the world, plans can change at the last second. Anything can pop up that means plans need to be changed. Among other things, there could be an emergency and plans need to be cancelled, or their could be weather issues and plans have to be changed.
This means that people could be open to being charged costly cancellation fees. Sometimes this means extra expense and sometimes their travels could become thousands of pounds more expensive.
HostelBookNow realize that circumstances can changed and they do not punish their customers for things that are beyond their control. This makes them stand out from other online companies and they are becoming the travel company of choice for students.
The owner of the website was not available for comment, but a spokesperson gave us the following statement, "Here at HostelBookNow, we know that there are mitigating circumstances that mean plans change. We don't believe that our customers should be punished for this. We like to help and most of the time the customers don't completely cancel with us, they reschedule. We happy to help them in their time of need and we want to be known as the company who helped them, rather than the company who added to their stresses."
HostelBookNow are proving to be very popular among students. They like that they don't have to pay any fees and they have full control over their travels. The company is so successful that within a year, they already have a high rate of repeat business.
In the future, they are hoping to go into partnership with more hotels and in more cities across the UK. They want to be the "go to" company for students who want to see the UK.
At the moment though, they have just taken a massive youth, group booking, so they are working hard to give the clients everything they need and to help them see all the attractions in London.