Now Enjoy Even More Refined Chat Services And Monitoring Capabilities With Eassistance Pro 1.1

The enhanced version of e Assistance Pro has several new features such as better chat assimilation and visiter interaction. Several bugs has also been fixed in the new version of e Assistance Pro.

Noida, Uttar Pradesh (I-Newswire) March 6, 2013 - Lepide Software Private Limited – Microsoft Silver ISV partner, has just released an updated version of eAssistance Pro Standalone Operator Console. The new version 1.1 includes many new features to upgrade the software performance for better assimilation of chat and visitor interaction. Apart from functional upgrades, bug fixes and aesthetical changes also make this application better than ever to work with.

The new version allows logging in multiple instances of the operator console simultaneously from the same system. So, a single operator can login in multiple consoles and provide necessary assistance through different operator accounts. Along with this, single operator, multiple chat also saves lot of time and resources. The console boot up time has been significantly reduced and made crash free. Now, visitor footprints and visitor detail records get generated even when none of the operators are online. Auto-logout feature has been removed and operators will be shown online until they logout themselves.

Apart from these, there are major changes to enhance the look and feel. The new version allows you to easily resize the chat window vertically and issues regarding display of chat invitation message from Chrome and Safari browsers have also been fixed. Not just chat icon, chat window; now operators can even customize the chat invitation message prior sending proactive chat request to visitors. A few more upgrades in the new version are:

Visitors chat supported from Internet Explorer 10 browsers

A new tooltip is visible in visitor summary

Automatic generation of visitor current URL and referrer URL

Global canned responses are deleted across operator consoles when removed from account

Operators can directly login as “Away” when checked “Show me away when I login”

With all these functional upgrades, eAssistance pro chat service is now more adept, agile and resourceful. cater all needs of live chat services easily.

Free Trial

eAssistance Pro can be availed for free. Experience amazing chat features and unmatched visitor monitoring features for 30 days. Just create an account, insert chat codes in your websites and get engaged in meaningful conversations with your website visitors through the standalone operator console. It is fully functional but account limited to only 1 operator license and 2 departments. Pricing solutions are rock-bottom with huge savings on longer subscriptions.https://www.eassistancepro.com/download.php