NovaStor Helps MSPs Rescue Medical Offices In The Grip Of Ransomware


NovaStor Partner, BackupServer, spent the holiday helping their clients to overcome a very real nightmare. A virus targeted specifically at dental offices and practice management software had attacked, and taken control of a client's servers.

Agoura Hills, California (I-Newswire) December 10, 2012 - NovaStor Partner, BackupServer, spent the recent holiday helping their clients to overcome a very real nightmare. A virus targeted specifically at dental offices and practice management software had attacked, and taken control of a client's servers. The only thing accessible - a splash screen demanding thousands of dollars to purchase an ID number that would supposedly restore access.

Once BackupServer was on site, the full scope of the problem became clear. All applications requiring database access, shared drives, and X-Ray images were completely immobilized. Multiple years of digital X-Rays, charting, patient records, scheduling and office documents were being held captive within compressed and encrypted files.

Although fixes had been found for early versions of the virus, this new and more dangerous version was an entirely new threat. Once the system becomes infiltrated, the self-replicating virus leaves little option beyond completely wiping the infected machines clean and completely reinstalling software from scratch.

Fortunately for the client, BackupServer using NovaBACKUP xSP as their platform for delivering managed backup services, was able to act quickly to completely restore the client's data to its former state. BackupServer maintains multiple versions of the customer's data, protected in multiple locations. While a virus could only affect the client's local data set, their offsite data backups remained untouched.

Following a few precautionary steps, BackupServer was able to quickly employ NovaBACKUP xSP to start the restore process. Once started, they were able to rebuild, install and update all servers to current security standards within several hours.
"Easily, the most helpful asset to BackupServer technicians in the last two weeks has been our NovaBACKUP xSP. We dealt with a nasty virus that archived and encrypted each important file. We managed to retrieve every damaged file with our backup solution. Within several hours, the office was operational with zero data loss. This would have proved to be impossible without NovaStor," says Cliff Dungey (President, BackupServer/Complete Technology Solutions Inc.).

Links for additional information
NovaBACKUP xSP 14.0 www.novastor.com/xSP
BackupServer/Complete Technology Solutions Inc. www.backupserver.ca
Service Provider Software http://www.novastor.com/en/software/msp






About NovaStor

NovaStor (www.novastor.com) is a leading international provider of software solutions for enterprise   More.. backup and restore. NovaStor provides software, SaaS solutions and services for local and online backup, restore and retention of business-critical data. Clients include home, mobile, and SMB users, service providers as well as international corporations. NovaStor's cost-effective solutions are platform- and hardware-independent and ensure that optimal technological and economical use is gained from the customer's existing and future IT environment. NovaStor is headquartered in Switzerland (Zug), has offices in Germany (Hamburg) and the USA (CA, Agoura Hills), and is represented in numerous other countries through partnerships.Less..

Contact Information

NovaStor
Sean Curiel
29209 Canwood Street
Suite 200
90028
Phone : 8055796700

Tags:

data   Software   online   medical   Virus   Cloud   backup   storage   protection   Dental   back   up   critical   NovaStor   protected   ransom   ransomware  

Published in:

Technology

Published On:

December 10, 2012

Print Release:

Print Release

If you have questions regarding information in this press release contact the company listed above. I-Newswire.com is a press release service and not the author of this press release.The information that is on or available through this site is for informational purposes only and speaks only as of the particular date or dates of that information. As some companies and PR Agencies submit their press releases once per week,month or quarter, make sure to check the official company website for accurate release dates as our site displays the I-Newswire.com press release distribution date only.We do not guarantee the accuracy or completeness of information on or available through this site, and we are not responsible for or omissions in that information or for actions taken in reliance on that information.


Related Releases

Powering Up: Yorkshire's Dale Power Solutions Are Expanding Once Again
Yorkshire's Dale Power Solutions are excited to announce we are expanding once again. We are pleased to announce our first acquisition of Swan Generators, our Cummins dealership agreement and new office space in the South.

Pizza Maker - Cooking Games Made by Wizards Time LLC Now for IOS
iPhone and iPad users can finally accept the challenge of getting a pizza master chef tittle

Know More About the Latest Web Design and Development Trends
The innovations in the information technology seem to be increasing day by day and plenty of advancement has been made now and then. Web designing is one of the most appropriate examples for this consideration.

IntruderShield Revealed Its Security Alarm's Advantages
Security alarms are always considered best as far as safety of property and family is concerned. However, systems from IntruderShield have added advantages which have been revealed now.

Hawkeye Technology Improves Time Clock Reporting and Payroll Integration in TimeClick LE 12
TimeClick LE 12 offers improved time clock reporting and payroll integration features.