National Car Rental Media Releases

(I-Newswire) October 23, 2007 - WTM 2007
Understanding the demands of business travel – for the traveller and the employer – will be at the heart of National Car Rental's presence at this year's World Travel Market.

With an increasing focus on corporate responsibility for businesses globally, National has been leading the way in creating services to help ensure that business travellers are safe and adhere to corporate travel policies when using car rental. The pressure to reduce the impact of travel on business productivity has also been a key driver for National, with a number of initiatives designed to improve the speed and efficiency of the car rental process.

"National's goal is to provide businesses and their travellers with the right tools to make sure they can use car rental efficiently and safely wherever they might be in the world" confirmed Rebecca Madden, Director, EMEA Corporate Marketing, National Car Rental. "In the last year we have made considerable investment in a series of initiatives that focus on driver safety and efficiency, many of which will be showcased at WTM."

New 'Self-Service' Solution Streamlines Rental Process from Beginning to End
A unique seamless rental proposition that brings together National's complete suite of online and counter bypass products to create one integrated 'self-service' solution for fleet managers and drivers will be a key feature at WTM. Designed to improve business and traveller efficiency and experience, National's seamless rental proposition reduces business costs and, importantly, helps companies to meet their duty of care responsibilities.

Building on National's significant investment in technology and extensive understanding of the customer experience, the seamless proposition streamlines the entire rental experience - from vehicle reservation and customer collection and return through to billing and query resolution - without any detriment to customer service. Once the initial reservation is made the customer doesn't need to provide any further information or have any further contact - unless they wish to.

Innovative Key Locker System streamlines car rental at the airport
Following a successful trial at Stansted Airport, National Car Rental has extended the innovative service to other UK airports including Birmingham and Luton. Key lockers enable business travellers to bypass the counter, gain secure access to the car keys and rental agreement and get on with their journey, quickly and easily.

Customers wishing to use the key lockers simply make their reservation on carhirebooker.com or via National's contact centre using a credit card or account facility. When they arrive at the airport they bypass the rental counter, go straight to the key locker and swipe their credit card to gain access to the car keys and rental agreement. Alternatively if they are paying on account they simply enter the pin number confirmed by SMS at the time of booking.

The Key Lockers demonstrate that National continues to set the standard when it comes to developing innovative services that improve business and traveller efficiency and experience, while reducing business costs and, importantly, assist companies to meet their duty of care responsibilities.

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National Car