Altus Dynamics a Customer Experience Partner of the Year Finalist in the 2011 Microsoft Partner Network IMPACT Awards
Toronto (I-Newswire) October 31, 2011 - Altus Dynamics announced that it has been selected as a finalist in the Customer Experience Partner of the Year category for the 2011 Microsoft Partner Network IMPACT Awards. The ninth annual IMPACT Awards recognize excellence within the Microsoft technology partner community in Canada.
“Technology partners are at the core of Microsoft’s business.” said Neil Tanner, Vice-President, Small Business, Midmarket Solutions & Partners, Microsoft Canada Inc. “We are honoured to celebrate and recognize the outstanding achievements of industry leaders like Altus Dynamics through the Microsoft Partner Network IMPACT Awards. We are proud to work with them as they deliver innovative solutions to mutual customers.”
Altus Dynamics was chosen as a finalist in Customer Experience Partner of the Year for their Client Success Program and approach to customer service. The Program strives to establish and maintain long term customer relationships via a range of tools including ensuring smooth handovers, regular planned communication, liaising between the client and Altus Support and product road-mapping.
“We are pleased to receive this recognition for our Client Success Program. It covers the entire “rhythm of the relationship” with our clients from the date of sale to an on-going partnership with their solution well after they go-live and for years to come. It took months of planning and cross department meetings to ensure the program had company-wide buy in, was sustainable and covered everything that we believe is important to the client. Our entire Client Success Team works very hard to ensure that we’re moving our Client Happiness metrics (C-HAP not C-SAT) in the right direction”, commented Altus Dynamics Managing Partner, Colin Dickinson.
Altus Dynamics, along with other technology partner winners and finalists in each of the award categories, will be honoured at an award ceremony in Toronto on November 30, 2011.
---------------- Ends ----------------
About the Microsoft Partner Network IMPACT Awards
In 2003, Microsoft Canada Inc. launched the IMPACT Awards, a program to recognize the numerous achievements within its technology Partner community. This year’s awards program is bigger than ever with over 35 award categories designed to recognize excellence across Microsoft Partner Network competencies, emerging technologies, community involvement as well as sales, marketing and partnering excellence.
The IMPACT Awards are open to Active Canadian members of the Microsoft Partner Network.
For a list of all 2011 finalists, and more information on the Microsoft Partner Network IMPACT Awards, please visit http://www.microsoft.ca/awards.
About Altus Dynamics: Altus Dynamics is a Canadian based information technology consulting and services company applying practical innovation through services and solutions that deliver tangible results for non-profit, education and government clients. Services include application development, ERP and CRM implementations. Founded in 2003 and headquartered in Toronto, ON, Altus operates across Canada and the United States.
Altus Dynamics has been focused on delivering valuable implementing and supporting services in ERP and CRM solutions in the Non-profit, Education and Government markets in North America, including Altus Dynamics® NAV, Microsoft SharePoint and Microsoft Dynamics® CRM. Altus is an award winning Double Gold Certified Partner, and Microsoft Dynamics Industry Solutions Vendor (“ISV”). Learn more at www.altusdynamics.com
Company Contact Information Altus Dynamics Colin Marsh 219 Dufferin Suite 2A M6K 1Y9 Phone : 1-866-878-5552
Content Disclaimer: If you have questions regarding information in this press release contact the company listed above. I-Newswire.com is a press release service company and not the author of this press release.The information that is on or available through this site is for informational purposes only and speaks only as of the particular date or dates of that information. As some companies and PR Agencies submit their press releases once per week,month or quarter,make sure to check the official company website for accurate release dates as our site displays the date only.We do not guarantee the accuracy or completeness of information on or available through this site, and we are not responsible for inaccuracies or omissions in that information or for actions taken in reliance on that information.