MarketMakers Achieve ISO 9001 Accreditation and Renew Investors in People


With their eyes set firmly on the future and the continued growth of the business, it was decided that the time was right for MarketMakers to gain ISO 9001 certification and truly highlight their self-imposed high standards to the marketplace.

Portsmouth (I-Newswire) September 19, 2013 - It has has been a very busy year for MarketMakers, the award-winning telemarketing agency based in Portsmouth. The ISO 9001 standard sets the benchmarking criteria for a quality management system for all areas of the business including facilities, people, training, services and equipment. The values covered by the certification include management principles such as a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Having worked closely with assessors and fulfilled every requirement of ISO 9001, MarketMakers were recently given full certification and were delighted with the accreditation.

"As a business we already have strong processes and a customer-focused culture, therefore achieving the standard just ensures the wider world knows we're serious about what we do" - Luke Groves, Operations Manager, Risk, Resource, Quality & Planning.

But that's not all...

In addition to the ISO 9001 certification, MarketMakers also recently achieved renewal of their Investors In People award. Launched in 1991, Investors in People is a framework of measures to help businesses transform their performance by focusing on their workers.

26% of the UK workforce is employed by organisations that are Investors in People or working towards it - investorsinpeople.co.uk

Considered a badge of honour by MarketMakers, this achievement illustrates that the success of the business is attributable to the strength and talent of its workers. Having first achieved the Investors In People award back in 2007, MarketMakers were aiming to achieve the standard for a third time.

After completing all of the assessments in relation to communication; training and development; company values; employee benefits and management support; MarketMakers succeeded in being awarded the accolade for the third time. In the process of doing so, they managed to make a big impression on the assessor who was quoted as saying "People's level of energy and commitment is immediately apparent, and as an assessor, it is a rare privilege to meet such overwhelmingly positive and enthusiastic staff".

The accreditation means a lot to every member of the team at MarketMakers and the feeling of accomplishment is summed up perfectly by their Head of Learning and Development, Steve Cass...

"The Investors in People award is invaluable in telling us and our clients so much. It has clearly demonstrated that training and development, opportunities, communication and passion is at the heart of everything we do. It also provides the perfect springboard to ensuring MarketMakers is able to grow and develop and move forward whilst ensuring that everybody involved is an integral part of that success".






About Market Makers

Market Makers are the UK's leading telemarketing company, delivering targeted and highly effective t   More..elemarketing campaigns for areas including lead generation, appointment setting and data cleansing.Less..

Contact Information

Market Makers
Gemma Storkey
1000 Lakeside, North Harbour
Western Road
PO6 3EN
Phone : 0845 468 0880


Published On:

September 19, 2013

Print Release:

Print Release

If you have questions regarding information in this press release contact the company listed above. I-Newswire.com is a press release service and not the author of this press release.The information that is on or available through this site is for informational purposes only and speaks only as of the particular date or dates of that information. As some companies and PR Agencies submit their press releases once per week,month or quarter, make sure to check the official company website for accurate release dates as our site displays the I-Newswire.com press release distribution date only.We do not guarantee the accuracy or completeness of information on or available through this site, and we are not responsible for or omissions in that information or for actions taken in reliance on that information.


Related Releases

South Africa Investment Forum 2014 JumpStarts Nelson Mandela's Vision with EZ-XPO
eZ-Xpo in partnership with SOSA-2030 who are the supporters of the South African Investment Forum 2030 (SAIF 2030) sponsored by ICON Business magazine will launch the World's 1st global forum to follow Nelson Mandela's dream by reigniting a global c

The Latest Version To EzPaycheck 2014 Includes Form 941 Update For Business Owners
Payroll software developer halfpricesoft.com released new ezPaycheck payroll software with 2014 tax tables and tax forms. Employers that need to file form 941 in time can test drive at www.halfpricesoft.com

Custom Yard Signs with H-Wire
MBK Media Group proud themselves on being to offer the latest and greatest in print and design work.

Spencer & Barnes Ltd. Is a Partner of the FXIC 2014 Exhibition in New York City
Spencer & Barnes Ltd. today announced that they will be sponsoring the FXIC NYC 2014 (www.fxic.com), a global foreign exchange industry conference. The event will be on the 20th of June 2014 at the Grand Hyatt in New York City.

Bringing Celebrated Coaches and Speakers Together, District 30 Toastmasters Sets the Stage for Spring Conference 2014
In a move to improve speaking and leadership skills, District 30 Toastmasters brings globally acclaimed speakers to the stage