Info Security Products Guide Names Avenda Systems Winner of the Best Support Team of the Year Award
Avenda's Customer Care Team gains the highest trust of customers worldwide
Online, March 1, 2011 (Newswire.com) - Avenda Systems, the innovation leader in identity-centric network access security, today announced that Info Security Products Guide, the industry's leading information security research and advisory guide, has named Avenda's Customer Care Team the winner of the 2011 Global Excellence Award for the Best Support Team of the Year.
More than 50 judges from a broad spectrum of industry voices from around the world participated in the evaluation, and their average scores determined the 2011 Global Excellence Awards Finalists and Winners. Winners were announced during the awards dinner and presentation on Feb. 16 in San Francisco during the RSA 2011 Conference.
"Working with Avenda's sales engineering team to deploy our Identity-aware NAC platform has been great," said Chris Ford, network administrator, Brescia University. "They always have answers for me, even when components outside of their own product set need configuration or fine tuning, which is something that most vendors can't provide."
Avenda's award-winning Customer Care Team provides pre- and post-sales design, deployment, and management expertise for customers set on solving identity- and device-related network access security issues. Customer scenarios include use-cases that involve the deployment of Avenda's eTIPS family of products in multi-vendor networks to secure and differentiate access for users, computers, and smartphones, using multiple operating systems and identity stores. To learn more about Avenda's Support, Training and Customer Assurance programs, visit: http://www.avendasys.com/support/
"Info Security Products Guide's recognition of Avenda's Customer Support Organization further validates our Customer Care Team as excellence-in-class and ahead of the curve when it comes to meeting customers' support needs," said Trent Fierro, Director of Marketing at Avenda. "Customers appreciate that we step up and manage their integration requirements to completion when multiple vendors are involved."
About Info Security Products Guide Awards
Info Security Products Guide sponsors leading conferences and expos worldwide and plays a vital role in keeping end-users informed when it comes to protecting their digital resources. Discover a wealth of information in this guide including tomorrow's technology today, best deployment scenarios, people and technologies shaping info security, and independent product evaluations that facilitate in making pertinent security decisions. The Info Security Products Guide Awards recognize and honor excellence in all areas of information security. To learn more: www.infosecurityproductsguide.com.
About Avenda
Avenda's Identity-based access control solution delivers industry proven employee, guest and endpoint access management for multi-vendor wired, wireless and VPN networks. Avenda is recognized for innovation excellence, including being positioned as a Visionary in Gartner's 2010 Magic Quadrant for Network Access Control, and named a Gartner Cool Vendor in Identity and Access Management, 2010. Learn more: http://www.avendasys.com