IndusInd Bank To Provide Better Credit Card Services With A Partnership With ElectraCard Services
IndusInd Bank is a well-known in the India financial market and to provide better credit card services to its customers, the bank has now entered into a partnership with the business solutions provider ElectraCard (ECS).
Online, June 10, 2011 (Newswire.com) - Private sector lender IndusInd Bank has joined hands with business solutions provider ElectraCard Services (ECS) with the sole objective to provide world-class value added services in terms of technology and processing services to its credit card customers. The agreement between both these companies will be effective from 1 June 2011.
As per the agreement, ECS will provide various services such as comprehensive credit card management solution electraCREDIT, advanced fraud management engine electraGUARD, comprehensive collection solution electraCOLLECT and fraud prevention solution for ecommerce transactions electraSECURE.
"As technology partners, our focus will be to ensure a smooth migration and assist IndusInd Bank to deliver a credit card programme which enhances customer experience. We are confident, that IndusInd Bank, like our other partners in India and international markets will benefit from our knowledge base and innovative solutions" said Mr. Ramesh Mengawade, CEO, ElectraCard Services
Mr. Paul Abraham, Chief Operating Officer, IndusInd bank said, "As an organization, we are continuously moving up the value chain to ensure our customers' needs are met in a comprehensive manner. Credit cards further enhance our suite of products and is very important to our overall customer relationship enhancement strategy. We are confident that this partnership with ECS will enable us to provide value adds to our customers with products and services that are innovative, reliable, secure & cost effective.
With the takeover of credit card business of Germany-based Deutsche Bank in India, IndusInd Bank announced its foray into the business of credit card in India. The bank has now an access of around 2 lakh credit card customers of the Deutsche Bank.
Recently, the bank also announced its plan to establish at least 150 branches all across the country during the Financial Year 2012. This will augment their total number of branches to over 450 in India. The bank in order to maximize its reach in the home loan business has entered into a strategic alliance with the Housing Development Finance Corporation Limited. According to this agreement, IndusInd Bank will sell the home loan products of the housing company and this would ultimately result in expanding the customer base of the organizations.
About IndusInd Bank
Mumbai-based IndusInd Bank is promoted by Hinduja Group and started its banking operations in the country in the year 1994. The bank provides variety of retail and corporate banking services. The bank has nearly 300 branches pan India and it also has representative offices in the various foreign locations such as London and Dubai.
Services provided by the IndusInd Bank
The varieties of financial services provided by the IndusInd Bank are:
• Corporate banking
• Treasury and foreign exchange
• Capital markets
• Loans
• International banking
• Non-Resident Indian (NRI) services
• Retail banking
• Investment banking
• Online banking