HostelBookNow, a leading online booking company, are offering price guarantees on all of their bookings. If their customers can find their accommodation cheaper anywhere else, they will match it
HostelBookNow, one of the most popular booking companies in the UK, are offering their customers a price guarantee on all of their bookings. If their customers can find the same hostel room for a cheaper price, then they will match it.
HostelBookNow have always been a popular website for students and other customers to book their hostels. That is because they don't charge booking fees or service charges. Now, they have gone one better by guaranteeing that they will always offer the best prices.
When customers are booking their stay, they are told on the phone that they will be offered the best price and if they are not given the best price, they are encouraged to phone back. Customers who book online can also phone up for the price guarantee.
Some customers will be reading this and thinking that they can just phone up, say that they can book the room cheaper and then they will automatically be given the difference as a refund. However, this is not the case. The company will want to know where you got the price and if it was a sale price.
Sometimes, they may not be able to match a sale price or a price that was given as part of a staff discount. They are a business after all and they don't want to lose money by being scammed by a customer.
HostelBookNow, do specialize in hostels in London but they are able to book hostels in worldwide locations, even New York. They are also able to organize it so that their customers can pay for their stay when they arrive at their destination.
A spokesperson from the company added, "We believe that it is part of our service to offer a price guarantee because we promise our customers that they can get the lowest possible price. If we can be beaten on price, then we should match it because we want to be trusted by our customers. We have only had the use the guarantee a minimal amount of times because most of the time, we do have the best price for our hostels."
HostelBookNow is very popular and at peak times, it is better to book online because their phone line will be very busy. Customers can also email them to get in contact about prices.