Formis Systems & Technology Sdn Bhd (FST), authorised EMC distributor and wholly owned subsidiary of Formis Resources Berhad (FRB), has received the 2013 EMC Partner Services Quality Award from EMC Corporation.
FST was honoured for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) programme. The awards were presented at EMC World 2014 IT Conference, held in Las Vegas recently.
The EMC PSQ programme is a project-specific survey programme designed for partners with Service Partner designations to solicit customer feedback regarding the quality of the partner's service engagements.
Alvin Chong, Head of Technical Consultancy & Service Delivery at FST, said, "We are very proud to have been honoured with this prestigious accolade. The Partner Services Quality Award from a respected organisation such as EMC adds significant weight to our credentials and reaffirms our commitment to providing outstanding service excellence in meeting our customer requirements." A total of 39 companies worldwide were honoured in the 2013 awards, with FST being the only company in South East Asia (SEA) to be selected as a winner.
"Formis Systems and Technology recognises that its dedication to delivering outstanding levels of customer service is critical to their success." said Mike Bazely Senior Director, Partner Global Services for APJ, EMC Corporation. "As a result of their efforts, we offer our utmost congratulations to Formis Systems and Technology and appreciate their leadership in service delivery quality and customer satisfaction in South East Asia."
EMC Services partners are trained and authorised by EMC to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer's information technology infrastructure.
Formis Systems & Technology Sdn Bhd (FST), a wholly-owned subsidiary of FRB, is principally engaged in the distribution of storage through its extensive partner network. FST carries the distribution rights for EMC and Hitachi Data Systems. In its vision to be a premier storage solution provider, FST has focus sales cells for major storage brands and fully certified teams of professional sales and technical personnel to provide consultancies and comprehensive storage solutions with strong technical expertise to drive its mission to provide quality service deliveries and unparalleled level of support to its partners and clients. www.formis.net
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