Five Star Auto Centre Is Setting the Example for Other Garages with Their High Level of Customer Satisfaction
Five Star Auto Centre, a leading specialist garage in Huddersfield is raising the bar for other garages because they have gained record levels of customer satisfaction.
Online, December 3, 2013 (Newswire.com) - Five Star Auto Centre, a leading specialist garage in Huddersfield is raising the bar for other garages because they have gained record levels of customer satisfaction.
Five Star Auto Centre is a well-known specialist garage based in Huddersfield. Mohammed Asif Ali owns the garage and he has congratulated his staff because his garage has received a record number of customer reviews, indicating a high level of satisfaction.
The customers who send in the reviews are not prompted to do so in anyway. They send them in because they are so happy with the service that they receive. With garages, they are typically known for being jobs worths who take their time and look for ways to make more money off the customer.
However, with Five Star Auto, they are constantly praised for the speed in which they can repair vehicles and then saving their customers money. The department who deals with car batteries where particularly reviewed highly by the customers for giving them tips on how to extend the life of their batteries.
Mr Ali was not available for comment, but a spokesperson contacted us and gave us the following statement, "On behalf of Mr Ali, we would like to congratulate the staff and the whole team for the high level of service they provide to their customers. It has raised the morale of the team and they are constantly looking for ways to improve further. Mr Ali is very happy with the reviews, particularly because the customers send them in off their own back. He wants the reviewers to know that he appreciates the reviews and he is happy to know that his team is working to the best of their ability."
Five Star Auto Centre is an award winning garage and whilst they are happy to win their awards each year, they prefer to hear from the customers, with whom they deal with on a day to day basis.
Even though their reviews have constantly been positive, they are always looking for advances in technology to help them complete repairs quickly, or reduce the costs for their customers.
They are experiencing a high level of queries about battery problems at the moment, so they are hoping to find improvements for dealing with this type of customer, as well as expanding the business in the future.