Cetrom Information Technology, Inc. Reports High Marks on Annual Customer Satisfaction Survey

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Cetrom Information Technology, Inc. (Cetrom) has announced that their annual customer satisfaction survey has once again yielded superior results.

(I-Newswire) December 21, 2009 - The survey collects responses from companies in key areas, identified by Cetrom (www.cetrom.net) as being benchmark performance categories in addressing the delivery of their Cloud Computing service platform. Cetrom was able to achieve an average score of 4.89/5.0 on the survey. Areas addressed in the survey include; overall value, customer support, technical support, network uptime, network performance, remote access capabilities, spam and virus prevention, and migration services.
Christopher Stark, Cetrom President and CEO stated “Customer satisfaction is a key component in the measurement of our performance. We are always looking at processes that can enhance the experience of our customer base. The results of the survey always seem to bring a few great ideas to the forefront. As we continue to move forward, our goal is to achieve and maintain a perfect rating for customer satisfaction with all of our clients.”
Cetrom Information Technology, Inc. (www.cetrom.net) is an industry leading Application Services Provider (ASP), delivering a full spectrum of “Cloud Computing” solutions with our custom hosted technology services platform for small and medium businesses. Cetrom delivers “Software as a Service” (SaaS) for Microsoft Exchange, Microsoft Office, as well as many other popular programs. Our depth of industry knowledge, technical expertise and superior customer ranking is affirmed by our Microsoft Gold Certified Partner status. Cetrom stands behind all of our services with our 24x7x365 support, 99.9% uptime guarantee.

About Cetrom Information Technology:
Founded in 2001 by company President and CEO, Christopher Stark, Cetrom Information Technology is a pioneer leader SaaS (Software as a Service) provider and ASP (Application Service Provider). Cetrom has consistently demonstrated success in getting small and medium sized business to achieve and exceed their business goals by delivering top of line custom IT solutions. Cetrom has grown into a multi-million dollar firm with clients across the nation. Located in Vienna, VA, Cetrom is part of the burgeoning Washington, D.C. technology corridor

Company Contact Information
Cetrom Information Technology
8000 Towers Crescent Drive
22182
Phone : 240-631-8500

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Computer > Software

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SaaS Software as a Service ASP Cloud Computing application service provider

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December 21, 2009

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