For the third consecutive year, ADT Security scooped the award for the top company in Security Services at the South African Service Awards held on 11 April.
This is the third consecutive year that ADT Security in South Africa has scooped the award for the top company in the Security Services at the South African Service Awards held on 11 April. 2014
The awards recognise companies that differentiate themselves through outstanding customer experience and the South-African based security company managed to scoop up the accolade for the third time running.
According to their company website: "ADT in South Africa offers both the sophistication of a major international corporation and the hometown knowledge of a local organisation. Since ADT entered the South African market in 2001 by merging and welding together South Africa's leading local security companies, we've grown dramatically.
Today, over 420 000 South Africans trust ADT to protect their homes and families. This growth has been paralleled by accelerating growth in the business and commercial sectors. Today ADT provides commercial security solutions to thousands of South African businesses in all major urban centres with a growing list of blue chip clients."
The competition's results are based on feedback directly from ADT customers. Companies need to achieve a minimum 80% satisfaction rating.
Managing Director for ADT South Africa, Stuart Clarkson, says, 'We are delighted to receive this wonderful accolade from our customers. We are always striving to improve our service. It is one thing to test ourselves but particularly gratifying to receive such positive feedback from our customers through an independent channel. I would like to thank everyone who took time to participate in the survey and pay special tribute to our Reaction Officers, our Monitoring Centre and Customer Contact Centre employees as well as our sales and technical staff who interface with our customers on a daily basis."