ADEC Executives Top Bill Asia CEO Forum Event in Manila, Philippines
ADEC Group's top executives were given the distinction of being the speakers at the 1st Asia CEO Round Table Forum for 2014, held at the Raffles Hotel in Makati, today.
ADEC Group Global Chief Executive Officer James M. Donovan and ADEC Group Global Chief Finance Officer, Carol S. Esguerra were chosen as speakers for the event after winning the Executive Leadership Team of the Year Award in the Asia CEO Awards 2013.
In the round table, the ADEC executives highlighted how companies based in the Philippines can go global under the right leadership, determined persistence and the Filipino workforce.
Mr. Donovan said that a strategic vision, a lot of perseverance and hard work along with Philippine talent are the keys. According to him, majority of the Filipino workforce is educated and well-versed in English, making it a fit for the needs of the BPO Industry. "We wouldn't be where we are today without our people," he added.
In the discussion, the ADEC CEO also predicts "immense growth" for the BPO industry especially in the non-voice services. He sees AMDATEX and ADEC Solutions, ADEC Group's respective offshore and onshore back office services provider, to continually take advantage of this projected boom and expand further.
Mr. Donovan sees specific niches for growth where ADEC Group has already established brands: climate change, education and healthcare.
FirstCarbon Solutions and EnvirOsite, ADEC Group's sustainability arms have been providing services to mitigate the threats of climate change to clients worldwide. BPO Asia Institute, another member of ADEC Group, has been catering to students with top-notch online education since 2006. On the other hand, PharmaKPO - a joint venture between ADEC and pharmaceutical giant Zuellig Pharma, has been delivering healthcare-related services for its clients all over the world.
Starting out from a small enterprise and turning this into a global firm, Mr. Donovan said that the secret of ADEC Group is the trust that they have formed with clients. "Our word is our bond," he said.
ADEC Group won the Executive Leadership Team of the Year Award and was also recognized as a finalist in the Most Innovative Company of the Year category during the Asia CEO Awards 2013.
ADEC Group is a global provider of onshore managed services and offshore outsourcing solutions for governments and businesses worldwide. With locations in Australia, North America, Europe, Africa and Asia, ADEC Group provides a wide range of comprehensive and scalable business solutions, including business process and knowledge process outsourcing services, sustainability and environmental solutions, pharmaceutical and healthcare outsourcing services and customized education and e-learning services. With its over 5,500 employees worldwide, processing over 30 million transactions each month, ADEC Group works seamlessly to provide comprehensive services and solutions to help companies reduce costs, optimize resource use, improve operational efficiencies - and, for partners, increase revenues.
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