3monkeez has developed a complete technical drawing library of all items in their extensive range of commercial stainless steel and plumbing products
3monkeez enhance customer experience by offering easy access technical drawings of their complete product range in various file formats.
Alicia Hopkins 3monkeez Design and Systems Manager says 'There has been a long standing demand from our customers to have access to a complete suite of technical drawings in various file formats to make it simple to incorporate our products into their designs and distribute them to their clients. With the development of the technical drawing library it will now be a simple task to drag and drop our drawings into plans and proposals. The library is available on USB, can be sent via e-mail or drop box and will soon be available online with customers having their own unique log in details to access this information through our website. It is functional innovations such as this which helps us stay one step ahead of our competitors whilst also ensuring 100% customer satisfaction from design to installation.'
The introduction of a customer accessible technical drawing library has enabled 3monkeez customers to actually play a real part in the design and ultimately take control of their project personally. More and more consumers are willing to get actively involved in the design/installation of these essential products and by letting the customer take the lead so to speak they can attain some satisfaction in the fact that they played a real part in the finished project rather than simply hand over the money to the contractor.
Alicia Hopkins goes onto say, 'Our main aim and ultimately our overall job satisfaction is gained by 100% satisfied clients. If our clients make a request or suggestion to us, we will investigate the proposal and action if feasible. At the end of the day if our customers are satisfied with our work they will tell other people about us. A word of mouth recommendation is priceless in our industry and in our opinion incomparable as a marketing medium.'
3monkeez combines wisdom and innovation to develop effective product solutions to the plumbing, drainage, catering, building and civil industries.